Account Coordinator

CSS; King's Lynn; On-site; GBP 24,000 - 32,000; Full time

Job summary

CSS in King's Lynn is seeking an Account Co-ordinator to manage staffing for our clients from an office base, with weekly travel to the Fakenham site and your own transport.

You will build relationships with factory management, coordinate check-ins, drive recruitment and onboarding, maintain daily and weekly KPI reporting, and address operational challenges in a fast-paced environment. This role suits a proactive communicator with strong organisational skills and reliability.

Qualifications

• Strong communication skills.
• Computer literate (Word, Excel, Outlook).
• Flexible and adaptable.
• Strong organisational skills – ability to prioritise workload and meet deadlines.
• Attention to detail and a methodical approach to work.
• Reliable and committed.

Responsibilities

• Client Relationship Management – Build and maintain strong relationships with factory management teams to ensure staffing needs are met efficiently and professionally.
• Check-In Coordination – Check in staff at the start of shift and arrange replacement staff if required.
• Recruitment & Onboarding – Serve as the resource for new staff using all advertising platforms, arrange interviews, conduct right-to-work checks and deliver inductions prior to assignment start.
• Reporting – Maintain accurate records, provide daily and weekly KPI reports, and deliver operational updates to the client and contract management team.
• Problem Solving – Handle operational challenges with flexibility and a solution-driven mindset within a fast-paced working environment.

Skills

CRM

Check-in

Recruitment

Reporting

Problem solving

Job description

Account Co-ordinator

Location: King's Lynn

Office based role with weekly travel to Fakenham site. Own transport required.

Role Highlights

• Managing up to 100 staff
• Office-based role
• Weekly travel to Fakenham site
• Own transport required

Key Responsibilities

• Client Relationship Management – Build and maintain strong relationships with factory management teams to ensure staffing needs are met efficiently and professionally.
• Check-In Coordination – Check in staff at the start of shift and arrange replacement staff if required.
• Recruitment & Onboarding – Serve as the resource for new staff using all advertising platforms, arrange interviews, conduct right-to-work checks and deliver inductions prior to assignment start. Ensure staff are fully briefed on all policies and procedures.
• Reporting – Maintain accurate records, provide daily and weekly KPI reports, and deliver operational updates to the client and contract management team.
• Problem Solving – Handle operational challenges with flexibility and a solution-driven mindset within a fast-paced working environment.

Key Requirements

• Strong communication skills
• Computer literate (Word, Excel, Outlook)
• Flexible and adaptable
• Strong organisational skills – ability to prioritise workload and meet deadlines
• Attention to detail and a methodical approach to work
• Reliable and committed
• Previous recruitment experience an advantage

Apply today – We’d love to hear from you.