Account Coordinator

Staffline; Darrington; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Canteen on site

Free car parking on site

Full training provided

Temp to perm opportunity

Job summary

Staffline is recruiting for a role based at our site in the United Kingdom. You will manage recruitment and onboarding for temporary workers, ensuring accurate registration in Universe and timely payroll processing.

The role requires proactive use of our AI chatbot Flin to match candidates to shifts and maintain accurate shift allocations. You will drive induction delivery, monitor holidays and absences, and strive for 100% fulfilment against client SLAs while maintaining strong relationships

Responsibilities

• Responds to new applicants on the applicant tracking system within 24 hours.
• Books interviews and conducts assessments.
• Ensures accurate worker registration in Universe and uploads data.
• Verifies timesheets and submits payroll by 12:00 on Tuesday.
• Keeps Universe updated on working patterns, holidays and absences.
• Delivers induction training for all workers.
• Ensures 100% fulfilment to customer SLAs and identifies solutions for shortfalls.

Job description

The hours of work are, any 5 days out of 7:

• 9am to 5pm Monday to Friday
• 6pm to 12am Sunday

The rate of pay is £13.00 per hour

Your Time at Work

• Takes responsibility and accountability for the recruitment and selection of worker colleagues, responding to new applicants on the applicant tracking system within 24 hours, booking interviews and conducting assessments
• Ensures that all worker colleagues are registered accurately, with all information captured and uploaded into Universe.
• Uses our AI chatbot (Flin) to actively manage candidates, matching their skills to interviews, inductions and once onboarded, uses Flin to attach workers to shifts.
• Takes responsibility for processing timesheets accurately via Universe and ensures that weekly payroll is locked and submitted by the weekly deadline of 12 midday on a Tuesday.
• Ensures that Universe accurately reflects the worker colleague working pattern, ensuring holidays, leavers, and absences are all captured and processed in a timely manner.
• Facilitates the completion of induction training for all worker colleagues.
• Drives to deliver 100% fulfilment in line with the customers SLA, identifying solutions to address any shortfalls.

Our Perfect Worker

• Promoting the Staffline proposition, embraces the Company values and behaviours whilst trailblazing technology.
• Drives forward with resiliency despite obstacles, problems, and ambiguous situations; quickly and thoughtful; addresses issues where appropriate to maintain or improve progress against goals.
• Escalates challenges in a timely manner to senior team.
• Actively engages in company communication channels, keeping up to date with all company updates, attending 1:1's with Line Manager and daily/weekly client meetings.
• Builds relationships and communicates in a positive way with both Colleagues and onsite colleague workers.
• Takes responsible for being able to have a Great Performance Conversation with their Line Manager through driving forward with their own, HWWM, Values, Behaviours, PDP and Talent conversations.
• Ensures all mandatory / COPs training is completed, through regularly engaging on both the LXP and BXP

Experience in similar role desirable, but not essential

Key Information and Benefits

• Temp to perm opportunity
• Full training provided
• OnSite support from Staffline
• Canteen on site
• Free car parking on site

Job Ref: 1TJXWD

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.

Important Information

• Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process.
• This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
• Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change