Account Controller

Willis Re; Ipswich; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Willis Re in Ipswich is seeking an Account Controller to maintain accurate records of reinsurance transactions, ensure compliance with internal policies and regulations, and support client service with timely cash application.

You will collaborate with Broking, Placement Support, Finance, Organisation Management and Risk & Compliance to manage fiduciary activities and ledgers reconciliations, while driving accuracy and efficiency in daily operations.

Qualifications

• Experience in a similar role within the Reinsurance industry.
• Excellent communication and negotiation skills.
• Detail-focused with a strong commitment to accuracy.
• Experience in a regulated financial services environment.

Responsibilities

• Maintain and update reinsurance ledgers, ensuring entries are accurate and complete.
• Service accounts with timely collection and payment of monies due to/from clients, reinsurers and third parties.
• Ensure regulatory compliance with policies, contractual terms and industry regulations including sanctions and CASS requirements.
• Assist audits by providing documentation related to accounting and settlement.
• Identify control gaps and contribute to process improvements and automation.

Skills

Ledger management

Reconciliation

Financial analysis

Stakeholder management

Attention to detail

Communication skills

Job description

**Job Title: Account Controller Location: Ipswich (Hybrid) Reporting Line: Accounting and Settlement Lead****The Role**We are seeking a highly organised and detail-oriented Account Controller to join our team. The successful candidate will be responsible for maintaining accurate and up-to-date records of reinsurance transactions, ensuring compliance with company policies and industry regulations. This role requires excellent analytical skills, a proactive approach, and the ability to work independently and as part of a wider team. This role works closely with Broking, Placement Support, Finance, Organisation Management and Risk & Compliance teams to support effective Client Service. You will be responsible for ensuring the secure, efficient and auditable handling of client’s monies and conducting daily analysis and application of cash to ensure no delays in the movement of funds. You will also be responsible for the fiscal relationship for your designated portfolio of accounts and act as the main point of contact for all matters relating to fiduciary activities**Ledger Management and Reconciliation*** Maintain and update reinsurance accounts ledgers, ensuring accuracy and completeness of all entries* Actively service accounts to a high standard and ensure timely collection and payment of monies due to/from clients, reinsurers and third parties* Perform regular reconciliations of reinsurance accounts identifying and resolving discrepancies to the satisfaction of all parties**Compliance*** Ensure reinsurance transactions comply with company policies, contractual terms and industry regulations, including sanctions considerations, CASS requirements and other regulatory obligations* Assist in internal and external audits by providing necessary documentation and explanations related to accounting and settlement when required* Identify control gaps, breaches or process inefficiencies and support remediation* Contribute to improvements in processes, controls and systems, including automation and AI solutions**Business Support & Stakeholder Collaboration*** Act as a key point of contact for sanctions-related queries from broking, placement and client service teams* Maintain ongoing relationships with key internal and external stakeholders for the benefits of our clients* Address and resolve any issues or discrepancies that arise during the processing of reinsurance accounts**Data & MI*** Use MI to identify debtor related problems and advance, negotiate and influence where necessary to resolve* Contribute to MI reporting on Accounting and Settlement activities and key performance indicator metrics* Identify trends and opportunities to enhance efficiency and control effectiveness**About You**You’re organised, responsive and comfortable managing multiple tasks simultaneously. With a keen eye for detail. Ideally you will bring:* Detail-focused with a strong commitment to quality and accuracy* Excellent communication and negotiation skills* Experience in a similar role within the Reinsurance industry* Comfortable operating within a regulated financial services environment* Strong organisational skills with the ability to manage competing priorities* Collaborative approach with sound risk awareness and judgement