Account Controller

Willis Re (UK) Limited; Ipswich; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Willis Re seeks an Account Controller in Ipswich (Hybrid) to maintain reinsurance ledgers, manage settlements and support regulatory compliance. You will work with broking, placement support, finance and risk teams to ensure accurate cash application and auditable processes.

The role emphasizes meticulous bookkeeping, strong communication, and collaborative problem solving within a regulated financial services environment.

Qualifications

• Detail-focused with a commitment to accuracy.
• Strong communication and negotiation abilities.
• Experience in a similar reinsurance role is preferred.
• Comfortable operating in a regulated financial services environment.
• Excellent organizational skills with competing priorities.
• Sound risk awareness and judgement.

Responsibilities

• Maintain and update reinsurance ledgers and ensure accuracy of entries.
• Ensure timely collection and payment of monies to/from clients, reinsurers and third parties.
• Perform regular reconciliations and resolve discrepancies.
• Ensure transactions comply with policies, sanctions and regulatory obligations.
• Assist audits with required documentation and explanations.

Skills

Detail-oriented

Communication skills

Negotiation

Reinsurance experience

Regulated environment

Organization

Risk awareness

Job description

Job Title: Account Controller Location: Ipswich (Hybrid) Reporting Line: Accounting and Settlement Lead

The Role

We are seeking a highly organised and detail-oriented Account Controller to join our team. The successful candidate will be responsible for maintaining accurate and up-to-date records of reinsurance transactions, ensuring compliance with company policies and industry regulations. This role requires excellent analytical skills, a proactive approach, and the ability to work independently and as part of a wider team. This role works closely with Broking, Placement Support, Finance, Organisation Management and Risk & Compliance teams to support effective Client Service. You will be responsible for ensuring the secure, efficient and auditable handling of client’s monies and conducting daily analysis and application of cash to ensure no delays in the movement of funds. You will also be responsible for the fiscal relationship for your designated portfolio of accounts and act as the main point of contact for all matters relating to fiduciary activities

Ledger Management and Reconciliation

• Maintain and update reinsurance accounts ledgers, ensuring accuracy and completeness of all entries
• Actively service accounts to a high standard and ensure timely collection and payment of monies due to/from clients, reinsurers and third parties
• Perform regular reconciliations of reinsurance accounts identifying and resolving discrepancies to the satisfaction of all parties

Compliance

• Ensure reinsurance transactions comply with company policies, contractual terms and industry regulations, including sanctions considerations, CASS requirements and other regulatory obligations
• Assist in internal and external audits by providing necessary documentation and explanations related to accounting and settlement when required
• Identify control gaps, breaches or process inefficiencies and support remediation
• Contribute to improvements in processes, controls and systems, including automation and AI solutions

Business Support & Stakeholder Collaboration

• Act as a key point of contact for sanctions-related queries from broking, placement and client service teams
• Maintain ongoing relationships with key internal and external stakeholders for the benefits of our clients
• Address and resolve any issues or discrepancies that arise during the processing of reinsurance accounts

Data & MI

• Use MI to identify debtor related problems and advance, negotiate and influence where necessary to resolve
• Contribute to MI reporting on Accounting and Settlement activities and key performance indicator metrics
• Identify trends and opportunities to enhance efficiency and control effectiveness

About You

You’re organised, responsive and comfortable managing multiple tasks simultaneously. With a keen eye for detail. Ideally you will bring:

• Detail-focused with a strong commitment to quality and accuracy
• Excellent communication and negotiation skills
• Experience in a similar role within the Reinsurance industry
• Comfortable operating within a regulated financial services environment
• Strong organisational skills with the ability to manage competing priorities
• Collaborative approach with sound risk awareness and judgement

About Willis Re

We combine specialist broking with analytics, modeling and research to help insurers optimize risk transfer, strengthen balance sheets and achieve sustainable growth. Our approach is relationship-driven, transparent and outcome-focused. At the heart of Willis Re is a focus on delivering the most cutting-edge analytical solutions to enable more informed, better decision-making for risk selection, portfolio optimization, and capital management. The launch of Willis Re brings a strategic advantage of being unhindered by legacy, an ability to leverage data, statistical models and advanced technologies with the best knowledge and expertise to deliver more efficient and effective reinsurance outcomes. This places Willis Re in a unique position to build a truly analytically driven business, focused on creating solutions for the reinsurance industry that are future led and forward thinking. Willis Re will also leverage recognized technical expertise from WTW’s Insurance Consulting & Technology business including their advanced modeling and analytical capabilities. Alongside this will be WTW’s Research Network, an award-winning business supporting and influencing science to improve the understanding and quantification of risk. Willis Re is committed to embracing a diverse, inclusive, and flexible work environment. We provide equal opportunity to all qualified individuals regardless of race, colour, religion, age, gender, gender expression, national origin, veteran status, disability, orientation, or any other legally protected categories. If you have a need that requires accommodation, please email us at [e-mail] We’re hiring people from all walks of life who are curious, collaborative and ambitious. If you want to be part of a team that leads with heart, builds with courage and redefines what’s possible in our industry, then this is your moment.