Account Co-ordinator

Jane Lewis; St Asaph; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Commission scheme

Professional development

Retail discount

Wellbeing assistance

25 days holiday

Health insurance options

Parental benefits

Job summary

Jane Lewis in St Asaph is seeking an Account Co-ordinator to support our Senior Account Managers, ensuring the placement of suitable candidates and building strong client relationships. This is a vibrant role within our managed services team.

The position offers a competitive salary of £26,000 with a commission scheme, development opportunities, health insurance options and generous holiday entitlement, plus a birthday day off.

Qualifications

• Experience in a customer-focused, targeted sales environment.
• Recruitment experience is desirable.
• UK driving licence preferable and travel willingness.
• Knowledge of the care sector desirable.
• Ambitious, driven and target-focused with strong customer service.

Responsibilities

• Engage with healthcare workers to maintain availability and regular communication.
• Maintain accurate records for workers, clients and service users.
• Onboard candidates with inductions to prepare them for placements.
• Apply business development techniques to engage across the client network.
• Deliver exceptional customer service and handle queries promptly and professionally.
• Ensure coverage of out-of-hours service in line with business needs.

Skills

Customer focused sales

Recruitment experience

Driver's license

Care sector knowledge

Target achievement

Communication skills

Job description

Account Co-ordinator

Reference: AC/STASAPH/Perm

Salary: £26,000 plus commission scheme

We’re looking for an enthusiastic Account Co-ordinator to join our thriving managed services team in St Asaph!

As Account Co-ordinator you will play a vital role in supporting our Senior Account Managers in maintaining an efficient and effective operation, ensuring the placement of suitable candidates and cultivating strong client relationships.

What we can offer you as an Account Co-ordinator:

• Competitive salary of £26,000
• Profit Share commission scheme
• Professional development opportunities
• Retail discount scheme and wellbeing assistance
• 25 days holiday (increasing with service) plus an extra day off for your birthday!
• Medical health insurance options
• Enhanced maternity and paternity benefits

Your responsibilities as an Account Co-ordinator:

• Ensure healthcare workers are engaged through regular communication and engagement activities and their availability is kept up to date.
• Maintain accurate records of all workers, clients and service users in line with policies and procedures and current legislation.
• Onboarding of Candidates; undertaking individual inductions with all staff to ensure they are fully prepared with the environments in which they are placed.
• Applying strong business development techniques to ensure we are engaging across the client network.
• Ensure clients receive exceptional customer service and queries are dealt with promptly and professionally.
• Maintain clear lines of communication during office hours and ensuring the out of hour’s service is covered in line with business needs.

As an Account Co-ordinator, you must:

• Have previous experience of working within a customer focused, targeted sales environment
• Have previous recruitment experience desirable
• Have a current UK driving licence preferable and a willingness to travel
• Have knowledge of the care sector desirable
• Be ambitious, driven and determined to achieve targets and objectives
• Have excellent customer service skills with the ability to build and maintain effective working relationships both internally and externally.

INDPER