Account and Project Manager

Got The T-Shirt; Liverpool; On-site; GBP 35,000 - 40,000; Full time

Job summary

Got The T-Shirt in Knowsley, Liverpool is seeking an Accounts & Projects Manager to balance client relationships with hands-on project delivery across film, digital, social and integrated campaigns.

You will collaborate with Creative, Strategy and Production teams, owning projects from brief to final sign-off while managing budgets, timelines and client feedback. This role is office-based and requires proactive, organised leadership in a fast-moving agency.

Qualifications

• Experience in an Account Manager, Project Manager or hybrid Account/Project Management role within a creative, integrated, content or production agency.

Responsibilities

• Client & Account Management: Manage day-to-day relationships across a portfolio of client accounts, acting as their main point of contact.
• Project Management & Delivery: Take ownership of creative projects from initial brief and scoping through to final delivery.
• Commercial & Operational Management: Prepare project estimates, manage budgets and monitor costs throughout delivery.

Skills

Account management

Project coordination

Stakeholder management

Job description

Accounts & Projects Manager - In a leading Creative Agency

Location: Knowsley, Liverpool | 5 days onsite

Salary: £35,000-£40,000 DOE

Employment Type: Full-time, Permanent

Level: Manager

The Opportunity

We're working with an ambitious, award-winning independent creative agency delivering standout campaigns and content for an impressive portfolio of clients across sport, fashion, FMCG, lifestyle and beyond.

They're looking for a talented Accounts & Projects Manager who can combine brilliant client relationship management with exceptional project delivery.

This is a fantastic opportunity for someone who enjoys being at the heart of a creative agency, managing clients, co-ordinating teams and making sure great ideas are delivered on time, on budget and to the highest standards.

You'll work closely with Creative, Strategy and Production teams, taking ownership of projects from initial brief through to final delivery across film, digital, social and integrated creative campaigns.

IMPORTANT: This is a fast-paced, entrepreneurial agency where you'll be juggling multiple clients and projects. You'll need to be highly organised, commercially aware, confident managing people and deadlines, and happy to roll your sleeves up!

Key Responsibilities

Client & Account Management

• Manage day-to-day relationships across a portfolio of client accounts, acting as their main point of contact.
• Build strong, trusted client relationships, understanding their objectives, expectations and priorities.
• Lead client meetings, manage feedback and provide regular project updates.
• Identify opportunities to strengthen relationships and grow existing accounts.

Project Management & Delivery

• Take ownership of creative projects from initial brief and scoping through to final delivery.
• Develop project plans, timelines, schedules and budgets, ensuring everyone understands their responsibilities.
• Co-ordinate internal Creative, Strategy and Production teams, keeping projects moving and deadlines on track.
• Manage multiple projects simultaneously, prioritising workloads and identifying potential challenges early.
• Ensure all creative work is delivered on time, within budget and to the highest quality standards.
• Manage client feedback, amends, approvals and final project sign-off.

Commercial & Operational Management

• Prepare project estimates, manage budgets and monitor costs throughout delivery.
• Track project profitability, ensuring resources are used effectively and projects remain commercially viable.
• Work closely with internal teams to manage capacity, workloads and production schedules.
• Identify opportunities to improve processes, efficiency and project delivery.
• Support senior colleagues with proposals, pitches and new business opportunities.

What We’re Looking For

• Experience in an Account Manager, Project Manager or hybrid Account/Project Management role within a creative, integrated, content or production agency.
• Proven ability to manage client relationships and deliver creative projects from start to finish.
• Strong project management skills, with experience handling multiple deadlines, budgets and stakeholders.
• Experience working with creative, production or digital teams to deliver campaigns and content.
• Excellent communication skills and the confidence to manage client expectations.
• Commercial awareness, including experience with project estimates, budgets and profitability.
• Exceptional organisation, attention to detail and problem-solving abilities.
• A proactive, hands-on attitude and the ability to thrive in a busy, fast-moving environment.

About You

• You're a natural organiser who loves keeping people, projects and deadlines on track.
• You're equally comfortable building client relationships and managing the detail of project delivery.
• You enjoy working with creative people and know how to turn ideas into well-executed campaigns.
• You're commercially minded and understand the importance of delivering great work profitably.
• You're confident, adaptable and happy to take ownership rather than wait to be asked.
• You thrive in an entrepreneurial agency where no two days are the same.

Why Join?

• Join an award-winning, ambitious independent creative agency.
• Work with exciting brands across sport, fashion, FMCG and lifestyle.
• Take ownership of varied creative projects spanning film, digital, social and integrated campaigns.
• Collaborate with talented Creative, Strategy and Production specialists.
• Enjoy opportunities for career progression and development.
• Be part of a vibrant, collaborative onsite agency environment in Knowsley.

Interested?

If you're an ambitious Account Manager, Project Manager or hybrid Accounts & Projects Manager looking for a role where you can combine client relationships with hands-on creative project delivery, we’d love to hear from you.

Apply today to find out more!