Account Administrator (SALES176)

Vinarchy; West of England; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Annual wine allowance

Flexible working (up to 2 days from/at

Fast Friday finishes

Modern offices in Bristol or Central-L

Go Beyond Day

Extensive online learning library

Private health insurance discounts

Annual flu vaccination program

Employee assistance program

Various exclusive employee discounts

Job summary

Vinarchy is seeking an organised administrator to support the Grocery Commercial team in the UK. You will help deliver customer plans, activations and category growth, coordinating with Sales, Category and Trade Marketing to drive performance.

The role offers exposure to customer management in FMCG and a path for long-term development within the wine industry.

Qualifications

• Excellent organisational and time-management abilities.
• Detail-oriented with high accuracy.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Ability to multitask and prioritise workload.
• Willingness to learn retailer supplier portals.
• Team-oriented with a positive, can-do attitude.
• Ability to work independently.
• Adaptive learner in a dynamic environment.

Responsibilities

• Provide day-to-day support to the Grocery Commercial team, acting as a key contact for account administration and coordination.
• Maintain accurate customer and product data, including pricing, product codes, new line setups and account documentation.
• Support forecasting, promotional planning and commercial reporting, ensuring information is accurate and up to date.
• Manage account administration processes, including pricing updates, claims validation, accrual management and system maintenance.
• Analyse EPOS and stock data to support performance tracking, identify opportunities and highlight risks.
• Work closely with Category, Trade Marketing and Sales teams to support customer plans, activations and business reviews.
• Monitor promotional activity, competitor performance and in-store execution through store visits and shopper checks.
• Support commercial projects and wider Grocery account activity, collaborating across teams to ensure successful delivery of business objectives.

Skills

Organisational skills

Time management

MS Office

Attention to detail

Multitasking

Teamwork

Independent worker

Adaptability

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

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Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.

About the role

Administration support to the Grocery commercial team, working cross functionally as required.

You will play a key role within Vinarchy's Grocery team, supporting the delivery of customer plans, commercial activations and category growth across some of the UK's leading retailers. Working closely with Sales, Category and Trade Marketing teams, you'll combine data analysis, account coordination and customer support to help drive commercial performance, execute promotional activity and ensure plans are delivered successfully.

Ideal for someone who is highly organised, detail-oriented and commercially curious, this role offers broad exposure to customer management and a fantastic opportunity to develop a long-term career within FMCG and the wine industry.

Key Responsibilities

• Provide day-to-day support to the Grocery Commercial team, acting as a key contact for account administration and coordination.
• Maintain accurate customer and product data, including pricing, product codes, new line setups and account documentation.
• Support forecasting, promotional planning and commercial reporting, ensuring information is accurate and up to date.
• Manage account administration processes, including pricing updates, claims validation, accrual management and system maintenance.
• Analyse EPOS and stock data to support performance tracking, identify opportunities and highlight risks.
• Work closely with Category, Trade Marketing and Sales teams to support customer plans, activations and business reviews.
• Monitor promotional activity, competitor performance and in-store execution through store visits and shopper checks.
• Support commercial projects and wider Grocery account activity, collaborating across teams to ensure successful delivery of business objectives.

What You'll Bring

• Strong organisational and time‑management skills
• High attention to detail and accuracy
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to multitask and prioritise workload
• Ability to learn quickly to use retailer supplier portals efficiently and effectively
• Team‑oriented with a positive, can-do attitude
• Ability to work alone
• Adaptive learner who thrives in a dynamic environment

Your Exeperience

• Ideally experience working with Grocery Multiple retailers
• Previous experience in administration, customer service or account support
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
• Creating reports, presentations, memos, and other business documents with accuracy and diligence
• Consulting with customer and internal teams to support operations and resolve queries

Physical and Other Requirements

• Business travel may be required from time to time
• Occasional out of hours work may be required

Why Join Us?

Vinarchy is a home for passionatepeople to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to:

• Annual wine allowance and access to unique wine specials
• Flexible working (Up to 2 days working from home)
• Start your weekend early with our Fast Friday finishes!
• Modern office located in either Bristol or Central London
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts

Vinarchy is a home for passionatepeople to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to:

• Annual wine allowance and access to unique wine specials
• Flexible working (Up to 2 days working from home)
• Start your weekend early with our Fast Friday finishes!
• Modern office located in either Bristol or Central London
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts

Our Company Values

Grow Together
Integrity In Every Drop
Own Your Impact
Simplify To Amplify