Accommodation Team Leader

Away Resorts; Hemel Hempstead; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive Pension

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Job summary

Away Resorts in Hemel Hempstead is seeking a capable housing/housekeeping team lead to manage one of our cleaning teams and ensure guest accommodations are spotless for check-in. You will guide staff to deliver exceptional cleanliness in bedrooms, living spaces, bathrooms and kitchens while keeping inventory accurate and up-to-date.

You will coach and develop the team to deadlines and high standards, following our Accommodation Manual.

Qualifications

• General education and experience in a similar role.
• Confident leading a busy team working to deadlines.
• Excellent organisational and problem-solving skills.
• Care about the smallest detail and demonstrate the highest of standards.

Responsibilities

• Lead a cleaning team to prepare guest accommodation to high standards.
• Coordinate tasks: beds, vacuuming, dusting, bedrooms/living spaces, bathrooms and kitchens, and inventory.
• Motivate and train the team to meet the Accommodation Manual standards.
• Ensure equipment and kit are available for big clean on check-in days.

Skills

Lead a team

Organising & problem solving

Attention to detail

Experience in similar role

Education

Good general education

Job description

We want you to lead one of the teams that make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!"

Who are we? We're a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts.

Want to find out more about our holidays? Check out our website: .

What you'll be doing

You'll be working with, and leading, a cleaning team to prepare guest accommodation to our high standards - and then a little higher. This includes:

• Helping your team to change beds, vacuum, dust and clean bedrooms and living spaces, clean and restock bathrooms and kitchens and ensure inventory is correct in each unit
• Motivating and training your team to work to the high standards set out in our Accommodation Manual
• Ensuring that all your accommodation cleaners have the equipment and kit that they need for the big clean on check-in days

We aim to deliver delight to our guests and to do this you will need to:

Skills, experience and qualities you'll need

• Have a good level of general education and experience in a similar role
• Be confident leading a busy team working to deadlines
• Demonstrate excellent organisational and problem-solving skills
• Care about the smallest detail and demonstrate the highest of standards

It's the icing on the cake if you have experience on a holiday park, but don't worry if you don't, we provide lots of training.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Have a and see if you fit the bill.

What we can offer you

This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to.

We look after you with a great range of benefits, including:

• Competitive Pension
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition