Accommodation Support Specialist - Offender Services

Thirteen; Tees Valley; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Annual leave 28–31 days + birthday

Pension – up to 17% contributions

Health benefits (Simply Health)

Discount platform (T’dar)

Buy/sell annual leave

Job summary

Thirteen Group is seeking an Accommodation Support Worker for our Offender Services team to support the MoJ-funded accommodation contract across Tees Valley in the North East. You’ll help ex-offenders secure and maintain suitable, settled accommodation while working in the community and custodial settings.

This role is subject to National Security Vetting and Prison Clearance and ends in February 2027, with the potential to be made permanent.

Qualifications

• Knowledge of the criminal justice system and ability to support people with complex lives.
• Proficient with everyday IT and digital case management systems.
• Strong communication, de-escalation and motivational skills.

Responsibilities

• Manage own caseload and provide clear advice, support and guidance to help ex-offenders secure and maintain housing.
• Assess needs, identify risks early and connect individuals with specialist help.
• Collaborate with the National Probation Service to plan releases and suitable accommodation.
• Lead one-to-one sessions and group activities to build life skills and confidence.
• Maintain accurate digital records and meet performance targets set with the MoJ.

Skills

Criminal justice understanding

IT skills

Clear communication

Job description

Thirteen Group is seeking an Accommodation Support Worker for our Offender Services team to support the MoJ-funded accommodation contract across Tees Valley in the North East. You’ll help ex-offenders secure and maintain suitable, settled accommodation while working in the community and custodial settings.

This role is subject to National Security Vetting and Prison Clearance and ends in February 2027, with the potential to be made permanent.