Accommodation Manager

CIH International Housing Group; Bembridge; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading holiday company seeks an Accommodation Manager to ensure that guest accommodation meets high cleanliness standards at a holiday park. The role involves managing a team, overseeing satisfaction, and maintaining high operational standards. Successful candidates will benefit from training and a range of employee perks, joining a vibrant management team focused on exceptional guest experiences.

Benefits

Bonus Scheme

Enhanced Family Benefit

Employee Discount Scheme - Perkbox

Life Insurance

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Qualifications

• Experience in managing a team in a time-pressured environment.
• Previous role as Accommodation Manager in a holiday park is preferred.

Responsibilities

• Lead and develop cleaning teams to ensure guest accommodation is spotless.
• Collaborate with management teams to enhance guest experience.
• Manage budgets and implement cost-saving initiatives.

Skills

Management experience in a practical environment

Open and approachable leadership style

Planning and organizing workload for a large team

Problem-solving skills

Job description

Accommodation Manager

Location: Whitecliff Bay, Isle of Wight

Hours: 40 hours per week - Permanent Contract

Salary: Up to £32,000 DOE

What we need in a nutshell

Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team.

Some of the background

We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn.

We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work.

The nitty gritty of what you'll be doing

Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve:

• Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.
• Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.
• Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.
• Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.
• Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.
• Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.
• Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.

One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too.

Skills, experience and qualities you'll need

We'll provide training, but you must:

• Have management experience in a practical, time-pressured environment
• Have a leadership style that is open, approachable but that commands respect
• Be able to plan and organise the workload, training and management of a large team
• Previous Accommodation Manager experience in a holiday park

It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you.

What we can offer you

This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including:

• Bonus Scheme
• Enhanced Family Benefit
• Employee Discount Scheme - Perkbox
• Life Insurance
• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here's how to apply

Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you.

Good Luck!