Accommodation - Accommodation Supervisor - HK1

Parkdean Resorts UK Limited; Tendring; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shift patterns

Employee Assistance Programme (24/7)

Discounts on holidays (50% for you, 25

Team member discount 30%

Training & apprenticeships

Job summary

Parkdean Resorts UK Limited is seeking a Supervisor in our housekeeping team to lead and develop staff across our UK holiday parks. You’ll ensure holiday homes are spotless, safe, and well-maintained, while shaping a culture of high standards and exceptional guest care.

You will work closely with the Accommodation Manager to act on guest feedback, monitor cleanliness, and use our systems to track tasks and data. Join a team-focused, wellbeing-oriented workplace with great employee discounts.

Qualifications

• Experience supervising housekeeping teams in hospitality.
• Knowledge of COSHH guidelines and safe cleaning practices.

Responsibilities

• Ensure holiday homes are sparkling clean and safe for guests.
• Equip the team with the right tools and supplies.
• Collaborate with the Assistant Accommodation Manager to act on guest feedback.
• Monitor cleaning standards and address issues promptly.
• Prioritise guest satisfaction and resolve queries quickly.
• Ensure safe handling of chemicals and cleaning materials per COSHH.
• Use computer systems to track processes and record data.

Skills

Team leadership

COSHH knowledge

Cleaning operations

Computer systems usage

Tools

Computer systems

Job description

Join our housekeeping team as a supervisor for a career with a little more shine!

We have several types of caravans and lodges, and you'll get to know them all back to front and inside out, inspiring and developing your team to deliver the highest of standards - always.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• Flexible shift patterns helping you achieve a good work/life balance
• The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

What you will be doing...

• Making sure our holiday homes are sparkling clean, super safe, and in great shape for our guests to enjoy every time they stay.
• Making sure the team is equipped with the right tools and supplies to tackle their tasks smoothly and efficiently.
• Team up with the Assistant Accommodation Manager to dive into guest feedback, uncover areas for improvement, and then bring those ideas to life.
• Monitoring cleaning standards, spotting areas that don't meet our expectations, and taking action to address any issues promptly.
• Putting guests first, you and your team will create lasting connections and quickly resolve any queries, ensuring their stay is as smooth and enjoyable as possible.
• Make sure your team handles chemicals and cleaning materials safely, always following COSHH guidelines.
• Use our computer systems to keep everything on track, ensuring processes are followed and all the necessary data is accurately recorded.

Are we the right fit for you?

At Parkdean Resorts we don't leave unforgettable moments to chance.

We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it!

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at [e-mail]