Access Management Officer

Hull and East Yorkshire Hospitals NHS Trust; Scunthorpe; On-site; GBP 28,000 - 36,000; Full time

Job summary

Hull and East Yorkshire Hospitals NHS Trust is seeking an experienced administrator to provide an efficient account management service for end users, handling access applications and resolving access issues. The role involves liaison with system managers, acting as a Registration Authority Agent for national NHS applications, supervising junior staff, and improving access allocation processes.

You will work with stakeholders, maintain access management documentation, and ensure compliance with

Qualifications

• Experience providing account management and access provisioning.
• Knowledge of data protection and security policies.
• Experience supervising junior staff.

Responsibilities

• Provide efficient account management for end users, processing access applications and troubleshooting access issues.
• Liaise with system managers on access granted and streamline related processes.
• Act as Registration Authority Agent granting access to national NHS applications.
• Supervise junior staff to manage peaks in demand for access changes.
• Manage and control access to multiple systems, including CRS systems.
• Improve the access allocation process and liaise with stakeholders.
• Maintain access management documentation and ensure compliance with data protection and security policies.

Skills

Access management

Stakeholder liaison

Supervisory experience

Troubleshooting

Tools

CRS systems

Job description

This role is to provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues.

This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved.

The post holder will also be required to work as a Registration Authority Agent granting access to national NHS applications. Duties include supervision of junior staff as and when required to meet peaks in demand for access changes., The Post Holder will be responsible for managing and controlling access to multiple systems, including CRS systems, and acting as a Registration Authority Agent for national NHS applications.

They will work closely with system administrators to improve the access allocation process and ensure efficient access management. Additionally, the role involves liaising proactively with stakeholders, maintaining access management documentation, and supervising junior staff.

The Post Holder will also assist in the development and improvement of access management processes, provide guidance to users, and ensure compliance with policies and procedures related to data protection and security.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.