Access Control & Security Admin Specialist

British Museum; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Free exhibition entry

Civil Service Pension Scheme

25 days' annual leave

Peer support and allyship networks

Learning and development opportunities

Employee Assistance Programme

Enhanced parental leave

Support for carers

Job summary

The British Museum is seeking an organised Access Control Assistant to help safeguard one of the world’s most visited institutions. You will manage security passes, keys and access permissions, acting as the central contact for access procedures while delivering high standards of customer service.

This role requires strong administration skills, stakeholder engagement and IT competence, with a focus on security, health and safety, and collaboration across teams to support exhibitions and events.

Qualifications

• Experience in a busy administrative environment with strong organisational skills and attention to detail.
• Excellent written and spoken English with ability to engage stakeholders at all levels.
• Strong IT skills, including databases and Microsoft Office applications.
• Ability to follow processes with sound judgement and initiative, with knowledge of security principles, Health and Safety and Fire Regulations.
• Excellent customer service, integrity and collaborative approach.
• Experience with security databases and similar roles in busy tourism, cultural or heritage environments is advantageous.

Responsibilities

• Deliver an efficient access control service including issuing, renewing and revoking security passes and permissions.
• Serve as main point of contact for staff, contractors and visitors on access procedures.
• Manage the Museum's electronic access control systems, databases and key management; keep records up to date.
• Carry out verification, accreditation and contractor induction to ensure compliance with safety procedures.
• Undertake Health and Safety responsibilities, including checks and addressing concerns.
• Support resolution of security issues and contribute to process improvements.

Skills

Organisational skills

English communication

IT skills

Security principles

Customer service

Stakeholder engagement

Tools

Security databases

MS Office

Job description

The British Museum is seeking an organised Access Control Assistant to help safeguard one of the world’s most visited institutions. You will manage security passes, keys and access permissions, acting as the central contact for access procedures while delivering high standards of customer service.

This role requires strong administration skills, stakeholder engagement and IT competence, with a focus on security, health and safety, and collaboration across teams to support exhibitions and events.