Access Control and Door Entry Service Engineer/ Service engineer

Mears Group PLC; Sedgefield; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

25 days annual leave

Family friendly policies

Employee Assistance Programme

Mears Rewards

Annual Fun Day

Volunteering leave

Cycle to Work Scheme

Share save scheme

Recognition and long service awards

Buy up to 5 days holiday

Learning and development opportunities

Career progression opportunities

Occupational health support

Green car scheme with Tusker

Internal forums

Company Sick Pay

Life Assurance

Company pension scheme

Commercial vehicle and fuel card

Job summary

Mears Group PLC is seeking a skilled Access Control and Door Entry Service Engineer to perform planned and reactive maintenance across social housing and commercial sites in the Sedgefield area. You will service, diagnose faults, and repair door entry and access control systems, with emphasis on safety and high standards.

The role requires experience with VIDEX systems, a full UK driving licence, and the ability to work in occupied environments.

Qualifications

• Proven experience working with door entry and access control systems.
• Experience servicing, maintaining and repairing access control systems.
• Must have experience working with VIDEX systems.
• Experience working within social housing or multi-site environments.
• Full UK manual driving licence.
• Experience with fire alarms and intruder alarms is desirable.

Responsibilities

• Carry out planned preventative maintenance on door entry and access control systems
• Respond to maintenance requests and complete repairs efficiently
• Diagnose faults and resolve technical issues
• Undertake annual servicing of door entry systems and other cyclical maintenance works
• Complete emergency lighting checks
• Install new joinery systems where required
• Ensure all timesheets are completed and submitted within required deadlines
• Work flexibly to support business and customer requirements
• Provide excellent customer service while working in occupied environments

Skills

Door entry systems

Access control systems

VIDEX systems

Social housing experience

Full UK Driving Licence

Fire/Intruder alarms desirable

Job description

Annual salary: up to £34,000.00

Access Control and Door Entry Service Engineer/ Service engineer

Location: Sedgefield

Contract: Permanent, Full Time, 40 hours per week

Salary: £34,000 per annum

We are looking skilled and motivated Service Engineers who is qualified in Door Entry and Access Control, providing planned and reactive maintenance services across social housing and commercial environments.

In this varied role, you will be responsible for maintaining, servicing and repairing access control and door entry systems, as well as carrying out cyclical servicing activities including emergency lighting checks and annual system services

About the Role:

As a Service Engineer, you will carry out planned preventative maintenance and reactive repairs on door entry and access control systems across a range of properties. You will be responsible for diagnosing faults, completing repairs efficiently and ensuring all work is carried out safely and to a high standard.

• Carry out planned preventative maintenance on door entry and access control systems
• Respond to maintenance requests and complete repairs efficiently
• Diagnose faults and resolve technical issues
• Undertake annual servicing of door entry systems and other cyclical maintenance works
• Complete emergency lighting checks
• Install new joinery systems where required
• Ensure all timesheets are completed and submitted within required deadlines
• Work flexibly to support business and customer requirements
• Provide excellent customer service while working in occupied environments

Key Criteria:

• Proven experience working with door entry and access control systems
• Experience servicing, maintaining and repairing access control systems
• Must have experience working with VIDEX systems
• Experience working within social housing or multi-site environments
• Full UK manual driving licence
• Experience with fire alarms and intruder alarms is desirable

Benefits:

• 25 days annual leave plus bank holidays
• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave
• Employee Assistance Programme - free confidential support and counselling available
• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering leave - up to two days per year to support community initiatives
• Cycle to Work Scheme
• Share save scheme
• Recognition and long service awards
• Buy up to 5 days holiday each year depending on length of service
• Learning and development opportunities
• Career progression opportunities across Mears Group
• Occupational health support
• Green car scheme with Tusker after successful probation period
• We have a range of internal forums that Aline with our company core values and beliefs including Mears Men, Women's Heath, Pride at Mears, R.E.A.C.H, Women Operative support, Armed Forces, Women in Leadership, Diversity
• Company Sick Pay
• Life Assurance (1x annual salary)
• Company pension scheme with Peoples Pension, 5% employee and 3% employer pension contribution
• Commercial vehicle and fuel card (where role requires)

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.