Access Assistant Access Inpatients

NHS; Walsall; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Walsall is seeking an efficient individual to join their Inpatient Access Team. This position involves providing a professional centralized booking service for various theatre sessions and prioritizing workload in line with access targets. Ideal candidates will have experience with patient management systems and good IT, administrative, and customer care skills. The role offers a Band 2 fixed-term contract with a salary of £24,465 per annum and involves full-time work from Wednesday to Friday.

Qualifications

• Experience with patient management systems.
• Good standard level of education required.
• Experience in an office environment.
• Strong IT and administrative skills.

Responsibilities

• Provide a professional booking service for theatre sessions.
• Ensure patients are booked according to access targets.
• Plan and prioritize workload with guidance from supervisors.

Skills

Experience with patient management systems

Good keyboard, IT and administrative skills

Good communication skills

Customer care skills

Education

2 GCSE's or equivalent

Job description

Job summary

PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services.
• Working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state‑of‑the‑art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

407-SURGERY-7657944

Job locations

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

Job responsibilities

• To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
• Using initiative to ensure that patients are booked in line with local and national access targets.
• Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services.

Contact information

Name

Jayne Harris

Job title

Elective Access Manager

Email address

[e-mail]

Telephone number

01922 721172

Additional contact information

For further information or an informal visit please contact Jayne Harris

Person Specification

• Experience with patient management systems
• Previous office experience

• Good standard level of education (2 GCSE's or equivalent)

• Good keyboard, IT and administrative skills - good communication skills

• Customer care skills (desirable)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Walsall Healthcare NHS Trust

Walsall Manor Hospital

Moat Road

Walsall

WS2 9PS

Employer's website

https://walsallhealthcare.nhs.uk