Academic Support Manager

University of West London; London; On-site; GBP 42,000 - 51,000; Full time

Job summary

The University of West London seeks an Academic Support Manager for their Library Services. This vital role involves managing a team of librarians, ensuring effective student support and resource management, and driving service development to enhance the student's academic experience. Ideal candidates will possess a professional library qualification and demonstrate strong communication and leadership skills.

Qualifications

• Experience working in a library environment.
• Supervisory experience on projects.
• Experience leading working groups/projects.

Responsibilities

• Manage a small team of subject librarians and assistant librarians.
• Ensure information literacy teaching is embedded in modules.
• Co-manage the library's book budget and subscriptions.

Skills

Communication

Service Development

Education

Professional Library Qualification or Equivalent Experience

Job description

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025.

*University status awarded in or after 1992

The Department

Library Services is at the heart of the student and academic experience at the University of West London, facilitating creation of knowledge and ideas and developing confident, critically information-literate professionals. We place particular value on supporting our institutional mission of extending higher education to those traditionally excluded from it, and in facilitating research and scholarship in ways that connect with equity and widening participation.

The Role

We are looking for an Academic Support Manager to join the UWL Library Services team. This role manages a small team of subject librarians and assistant librarians. It is one of two Academic Support Manager roles in the department. This is a permanent and full-time role.

The Academic Support Manager role has strategic responsibility for ensuring that the library is meeting the needs of the schools and colleges that the subject librarians they line manage work with. This includes that information literacy teaching in modules is embedded at the key points for students and co-leading the library's adaption of this teaching material and delivery. The role is responsible for evaluating whether the individual support provided to students and researchers is reaching people who require this support and meeting their needs.

The role co-manages the book budget for the library to ensure we are meeting teaching and research expectations of the university as well as reviewing on going subscriptions. The role is also central to keeping inclusive collection development at the heart of our work.

This post is critical to the library through its work in developing and leading initiatives to adapt the library service to meet the current and future needs of our university and providing an excellent student experience.

The Person

We are looking for a pro-active person with a positive approach to service development and excellent communication skills. You will have experience of working in a library environment with a professional library qualification or equivalent experience as well as experience of supervising staff on projects and/or leading on working groups/projects.

How to Apply

To apply, please click on the ‘Apply’ button, above, and fill out the application form.

Further information about the application process can be found here:

https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0

Please [e-mail] if you need any assistance with the application process.

Interviews are expected to be held on 30th July 2025.

For informal enquiries about the position please contact:

Davina Omar, Director of Library Services on [e-mail]

Additional Information

Read more about working at the University of West London at:

https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Our department/school is under-represented in terms of staff from minority ethnic backgrounds, of LGBT+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.

£42,022 to £50,815 per annum