Academic Skills Support Mentor

Heart of Worcestershire College; Worcester; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

24/7 Employee Assistance Programme

Continuing Professional Development

Flexible working

Employee discounts

Progression opportunities

Free onsite parking

Job summary

Heart of Worcestershire College seeks an Academic Skills Support Mentor in Worcester. You will provide tailored support strategies for students with learning difficulties, ensuring compliance with exam access arrangements and maintaining records.

The role involves collaboration with tutors and departments to foster a supportive environment, with opportunities for professional development and flexible working.

Qualifications

• Ambitious, motivated, and organized individual.
• Experience of supporting learning needs essential.

Responsibilities

• Identify barriers to learning and provide tailored support strategies.
• Deliver effective 1:1 and small group support.
• Monitor learner progress and outcomes.

Skills

Assistive technologies

Tailored support strategies

Communication

Team collaboration

Education

Experience in supporting learning needs

Job description

Job Title Academic Skills Support Mentor Closing Date 28/09/2026 23:59 Pay £16,941.05 - £18,414.27 per annum based on 30 hours x 36 weeks. Starting salary is dependent on experience and qualifications. Hours 30 Hours x 36 Weeks Type Part Time

WHAT WE ARE LOOKING FOR:

To become an Academic Skills Support Mentor in our Learning Centres department, we need someone who is ambitious, motivated and organised.

The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

Although this position is centred on our Worcester and Malvern campuses, all applicants must be prepared to travel to our other campuses or surrounding areas as required.

WHAT YOU'LL BE DOING:

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has experience of supporting learning needs, you will support in many aspects. To name a few:

• Identify barriers to learning and provide tailored support strategies to help learners succeed.
• Deliver effective 1:1 and small group support, managing a caseload of learners.
• Use assistive technologies and learning tools to support academic development and independence.
• Support the Exam Access Arrangements process, ensuring compliance with JCQ requirements and maintaining accurate records.
• Act as a key contact for learners, parents and carers, providing guidance on support and access arrangements.
• Monitor learner progress and outcomes, working collaboratively

ABOUT US.

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!

Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

THE PERKS.

A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us.

• Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our Awards process
• Agile and Flexible working (Dependent upon role)
• Employee discounts & benefits package including high street and travel discounts
• Fantastic progression opportunities
• A mentor to support you in your new role
• Cycle to Work Scheme
• Free onsite parking (Certain Campuses only)
• Opportunities of volunteering within local community and charities

WE HIRE PEOPLE.

Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.

For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

BIT MORE INFO.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.

Closing date for this post is: 28th September 2026

Job Description

AIM AND PURPOSE OF THE JOB

The purpose of the role is:

• To support College attendance, retention and achievement strategies by providing a high-quality responsive support service targeted at learners with learning difficulties and/or disabilities (LLDD)
• To work in collaboration with the Curriculum Managers, Personal Tutor’s and curriculum staff to identify and support learners who would benefit from additional one to one or small group support.
• To provide support for learners who self-refer or are referred by curriculum teams or Personal Tutor’s.
• To contribute to the effective delivery of the Exam Access Arrangements (EAA) process by coordinating assessments, gathering and maintaining robust evidence, completing and managing JCQ documentation, liaising with learners, parents/carers and staff, and ensuring that all arrangements are administered, communicated and implemented in accordance with regulatory requirements and agreed timescales.

KEY ROLES AND ACCOUNTABILITIES

• To contribute to the identification of barriers to learning for individual learners and provide them with a range of strategies for overcoming the barriers.
• To be confident in demonstrating the use of assistive technologies to support learners.
• Identify, develop and implement innovative approaches to the application of IT and ILT to support academic skills development.
• Provide support via 1:1 or small group sessions dependent on need and manage a caseload of learners from assigned curriculum areas.
• To contribute to the Exam Access Arrangements (EAA) process for learners, ensuring that all required evidence is identified, collected, reviewed and maintained in accordance with current JCQ regulations. This includes liaising with curriculum staff, support teams, exams team and specialist assessors to gather and collate evidence of a learner's normal way of working, completing JCQ Forms 8 and 9, maintaining accurate records, and ensuring all arrangements are implemented and reviewed within the required timescales.
• To act as a key point of contact for learners, parents and carers throughout the access arrangements process, providing clear information and guidance regarding assessment requirements, evidence collection and the application process. This includes communicating the outcomes of applications and assessments, responding to queries, and ensuring that families are fully informed of approved arrangements and any subsequent changes.
• To maintain detailed and auditable records of all access arrangements applications, assessments, evidence and outcomes, ensuring confidentiality and compliance with data protection requirements, and supporting preparation for JCQ inspections and centre audits.
• To provide feedback to students about their progress, enabling them to improve their grades and performance, as well as supporting the further development of their knowledge and understanding.
• To track, monitor and review the attendance and progress learners make as a result of this support and record interactions and outcomes on Pro Monitor, identifying further learning opportunities and review impact of support and setting and reviewing targets.
• Contribute to the evaluation of the academic skills offer including the production of reports and statistics to ensure the offer meets the changing needs of learners.
• To actively publicise support services to all students and staff.
• Maintain an awareness and knowledge of new approaches, technologies and methods leading to effective academic skills support.
• Liaise with colleagues from the Specialist Learning Support team to consult on complex difficulties/disabilities.
• To provide specialist SEN equipment