Academic Programs Manager - Student Experience & Ops

EF Education First / Hult; Greater London; Sur place; GBP 40 000 - 60 000; Plein temps

Résumé du poste

Hult International Business School in London seeks a proactive Program Manager to oversee the BBA program's day-to-day operations, coordinating with faculty, students, and registry to ensure smooth program delivery. You will manage academic projects, support course delivery, advise students, and collaborate with internal teams to uphold academic standards and continuously enhance the student experience.

The role requires meticulous organization, excellent communication, and a student-centered

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Significant experience in a student-facing role; academic administration experience is a plus.
• Proficiency in Microsoft Office (Excel) and Salesforce.
• Native-level English fluency (written and spoken).
• Proven commitment to outstanding customer service and student support.

Responsabilités

• Oversee day-to-day operations of the BBA program.
• Coordinate between faculty, students and registry.
• Manage academic projects and support course delivery.
• Advise students and counsel on academic matters.
• Collaborate with internal teams to uphold academic standards and enhance the student experience.

Connaissances

Organizational skills

Project management

Interpersonal skills

Communication skills

Attention to detail

Analytical thinking

Creative mindset

Problem-solving

Prioritization

Customer service

Team collaboration

Formation

Bachelor's degree

Master's degree preferred

Outils

Excel

Salesforce

Office suite

Description du poste

Hult International Business School in London seeks a proactive Program Manager to oversee the BBA program's day-to-day operations, coordinating with faculty, students, and registry to ensure smooth program delivery. You will manage academic projects, support course delivery, advise students, and collaborate with internal teams to uphold academic standards and continuously enhance the student experience.

The role requires meticulous organization, excellent communication, and a student-centered