Academic PA

Royal Marsden; Sutton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible working

Job summary

The Royal Marsden NHS Foundation Trust is seeking an experienced Academic PA for its GI Team on a fixed-term basis for 8 months. The role provides comprehensive PA support, including diary management, travel arrangements, and document preparation, supporting the consultant team in a busy cancer centre.

The Academic PA will liaise with multidisciplinary colleagues and external agencies to ensure continuity of patient treatment, with a focus on confidentiality and high-quality administrative

Qualifications

• Substantial PA/Secretarial experience.
• Diary management experience.
• Strong English communication skills.

Responsibilities

• Provide comprehensive PA service including diary management and travel arrangements.
• Liaise with multidisciplinary team and external agencies to ensure continuity of patient treatment.
• Open and manage mail and input patient data into the Hospital Information System.

Skills

Team player

Communication skills

Discretion

Diary management

Education

GCSE level

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

We are looking for an experienced PA to join our GI Team as Academic PA, on a fixed-term basis for 8 months.

You will be responsible for the provision of a comprehensive PA Service, including full diary management, arranging travel, preparing documents and liaising with external agencies. This is a highly responsible role and requires strong experience of PA duties.

Main duties of the job

The role of the Academic P.A. is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-coordinated organisational and administrative support.

The role of the Academic P.A. has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team, and whether they also have an Administrative P.A. and / or a Medical Secretary(s).

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

The post holder will be responsible for the provision of a comprehensive Academic P.A. service. You will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

This is a general job description, which may be developed over time to meet the specific needs of the Clinical Unit, in conjunction with the post holder.

1. SECRETARIAL

• To act as the first point of contact for users of the service, and to proactively deal with telephone enquiries from patients, their Carers, GPs and colleagues in other hospitals in a professional manner.
• To open and action their own electronic and paper mail and that of the consultant team, at least once a day.
• To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.

Education/Qualifications

• Good general education, educated to GCSE level or equivalent
• Competent at Microsoft Excel, Word and Outlook

Experience

• Substantial previous PA/Secretarial experience
• Experience of diary management

Skills Abilities/knowledge

• The ability to communicate effectively in both written and spoken English to a wide range of people
• Willingness and demonstrable ability to work as part of a team
• Evidence of ability and initiative to prioritise a busy workload
• Evidence of ability to work without close supervision
• Evidence of ability to handle sensitive information without compromising confidentiality
• Evidence of commitment to delivering high quality customer service

Other Requirements

• Self-motivated to produce good quality work
• Demonstrable evidence of personal and professional development

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.