Academic and Support Services Officer

talent.ai; Manchester; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A leading educational organization seeks an Academic and Support Services Officer to enhance the student experience in Manchester. This full-time, hybrid role involves administrative support, data management, and collaboration with various teams. You'll thrive in a dynamic environment, contributing to a mission of academic excellence and practical skills.

Benefits

Generous holiday entitlement plus bank holidays.

Supportive and inclusive work environment.

Opportunities for career development.

Qualifications

• Proven experience in administration.
• Experience in customer services/education front of house service.
• Proven experience in data handling.

Responsibilities

• Support academic timetabling and student enquiries.
• Help create a positive and seamless student experience.
• Collaborate with academic teams and external partners.

Skills

Organisational skills

Interpersonal skills

Data handling

Education

University-level qualifications

Job description

Are you passionate about supporting students on their academic journey? Do you thrive in a fast-paced environment where every day is different? Ready to make a real difference in the lives of students? Our client is currently looking for an Academic and Support Services Officer to join their busy team in the heart of Manchester!

As the Academic and Support Services Officer (ASSO), you'll be central to the smooth running of our academic and student support operations, ensuring an exceptional student experience. With strong organisational skills and a sharp eye for data, you'll support everything from academic timetabling to student enquiries, helping to create a positive and seamless student experience. Collaborating with the Director of Academic and Support Services, academic teams, and external partners, you'll play a vital role in delivering high-quality academic and student support.

Hours of Work: Full-Time, hybrid; 6 months fixed term contract with the potential to extend or become a permanent post at the end of the fixed term period

Academic And Support Services Officer Requirements

• University-level qualifications.
• Proven experience in administration
• Proven experience of working in a customer services/ education front of house service
• Proven experience in data handling
• Strong interpersonal skills, and can lead and communicate with people from a diverse range of cultural and educational backgrounds.
  
  

Academic And Support Services Officer Benefits

• Salary ranging from £24,350, to £28,150
• Opportunity to work in a vibrant and diverse educational environment.
• Generous holiday entitlement plus bank holidays.
• Supportive and inclusive work environment that values diversity and innovation.
  
  

Meet the Organisation: Who We Are and What We Do

They are on a mission to revolutionise higher education by combining academic excellence with practical skills. Their team is dedicated to fostering a supportive environment that empowers students to thrive, equipping them with the tools needed for a successful future.

If you think you are suitable for this Academic and Support Services Officer role and are ready to embark on a rewarding journey with us, please apply now! We can't wait to hear from you!