Abercrombie & Fitch - Key Lead, Kensington

TN United Kingdom; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading retail company is seeking a Key Lead to enhance in-store customer experiences. This role involves supervising staff, ensuring effective store operations, and driving sales performance. Candidates should possess strong communication skills and a customer-focused attitude, along with a high school diploma and retail experience.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Training and Development

Qualifications

• Retail experience of at least 1 year preferred.
• Education: High School Diploma/G.E.D. preferred.

Responsibilities

• Ensure customers receive a quality in-store experience.
• Act as Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Skills

Fashion Trend Knowledge

Adaptability

Work Ethic

Education

High School Diploma/G.E.D.

Job description

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Client:

Abercrombie and Fitch Stores

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

07e965de885c

Job Views:

5

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

1. Opening and closing routine
2. Product Knowledge & Brand Awareness
3. Business Understanding
4. Proactive Thinking
5. Attention to Detail
6. Register/Point of Sales use
7. Asset Protection
8. Visual Displays
9. System Skills
10. Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• During peak times, hours will increase to support business needs.

Qualifications

What it Takes

• Education: High School Diploma/G.E.D. preferred
• Retail Experience: At least 1 year preferred
• Supervisory/Managerial Experience: Not required
• Customer Focus
• Communication
• Interpersonal Skills
• Fashion Trend Knowledge
• Outgoing and Assertive
• Adaptability and Stress Tolerance
• Poise & Ambition
• Multi-Tasking and Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We offer competitive incentives to reward your commitment, including:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Career Advancement Opportunities
• Opportunity to Become a Brand Affiliate
• Training and Development
• A supportive global team that celebrates individuality

Follow us on Instagram @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer