Abercrombie & Fitch - Assistant Manager, Shepherd’s Bush (Westfield)

abercrombie-fitch-co.; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading global retailer is seeking an Assistant Manager in London who will merge business strategy with customer service excellence. In this pivotal role, you will enhance customer experiences while managing store operations efficiently. Join a supportive team that values individuality and offers growth opportunities in a dynamic environment.

Benefits

Quarterly Incentive Bonus

Paid Time Off

Indefinite Contracts

Private Medical Insurance

Life and Disability Insurance

Employee Assistance Program

Training and Career Development Opportunities

Opportunities for Advancement

Qualifications

• At least one year of supervisory experience in a customer-facing role.
• Ability to thrive in a fast-paced, challenging environment.

Responsibilities

• Enhance Customer Experience and Manage Store Presentation.
• Oversee Store & Stockroom Operations.
• Handle Staffing, Scheduling, and Payroll.

Skills

Problem-solving

Awareness of Inclusion & Diversity

Multi-tasking

Interest in Fashion

Education

Bachelor's Degree

Job description

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear, and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend-forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and ensure efficiency in all store processes. Assistant managers utilize their creative skills through floorset updates, styling recommendations, and product knowledge. They also lead talent management efforts, including recruiting, training, engagement, and development. The role requires bringing your best self every day to foster an inclusive environment for the team and customers. Our philosophy promotes internal growth, offering opportunities for assistant managers to develop into future store leaders.

What You'll Do

• Enhance Customer Experience
• Manage Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Handle Staffing, Scheduling, and Payroll
• Lead Training and Development
• Maintain Effective Communication
• Protect Assets

Qualifications

What It Takes

• Bachelor's Degree or at least one year of supervisory experience in a customer-facing role
• Strong problem-solving skills
• Awareness of Inclusion & Diversity
• Ability to thrive in a fast-paced, challenging environment
• Results-driven attitude
• Ability to Multi-task
• Interest and Knowledge of Fashion

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) employee, you'll have access to various benefit programs tailored to your lifestyle. We are committed to providing competitive and comprehensive benefits that reflect our culture and values, and most importantly, support you! Our incentives include:

• Quarterly Incentive Bonus
• Paid Time Off
• Indefinite Contracts
• Paid Volunteer Days
• Private Medical Insurance
• Life and Disability Insurance
• Employee Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Career Development Opportunities
• Opportunities for Advancement
• A supportive global team that celebrates individuality

*Pending the successful completion of a 90-day probationary period.