A&E Patient Pathway Tracker

UHCW NHS Trust; Coventry; On-site; GBP 21,000 - 27,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a dedicated Patient Tracker to provide confidential, patient-centred administration and pathway tracking across the Emergency Department. You will validate data, record clinical indicators, and support timely patient journeys within the Trust's standardised systems.

You will work with multidisciplinary teams, prioritise workload, and ensure accurate extraction and entry of information into the EPR Cerner First Net system,

Responsibilities

• To act as the point of contact to be responsible for the management of and assist with the validation of the patient Accident and Emergency clinical quality indicator transit time ensuring the provision of a systematic, efficient and confidential service.
• To be sufficiently skilled to understand the A&E Clinical Quality Indicators including the criteria for 4 hour target and breaches and ensure that reasons for breaches are clearly and accurately communicated and recorded.
• To accurately record data and seek information when not directly provided.
• To work of own initiative and on own ability with minimal supervision to carry out duties of the post.
• Take responsibility for prioritorisation of workload, responding to changing priorities and conflicting demands in an effective manner and develop systems to improve effectiveness of the post.
• Take responsibility for ensuring the nurse in charge and site manager is aware of the changing pressure within the ED and of capacity requirements.
• Ensure patient pathway markers and actions are recorded on the Trust Emergency Patient Pathway Management System
• Work collaboratively with all disciplines from all areas across the Trust to ensure that patient emergency pathway milestones and Key Performance Indicators are met
• To be responsible for extracting patient information/data from medical records and entering detail onto the Extramed system.
• Ensure investigations and subsequent departures from the department are arranged effectively to meet pathway targets.
• Follow protocols for escalation to Nurse in charge, Clinician in charge and site manager
• Negotiate appointments for patients with other department/trust members to ensure target are met.
• Interpret and convey information accurately and concisely
• Review and track patient information and length of time in Emergency Department on theEmergency patient pathway system EPR Cerner' First Net
• Take responsibility for highlighting to the appropriate personnel and addressing when possible any process inefficiencies that delay the patient journey.

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a dedicated Patient Tracker to provide confidential, patient-centred administration and pathway tracking across the Emergency Department. You will validate data, record clinical indicators, and support timely patient journeys within the Trust's standardised systems.

You will work with multidisciplinary teams, prioritise workload, and ensure accurate extraction and entry of information into the EPR Cerner First Net system,