999 Clinical Advisor: Paramedics & Nurses

South Central Ambulance Service NHS Foundation Trust; Otterbourne; On-site; GBP 32,000 - 46,000; Full time

Job summary

South Central Ambulance Service NHS Foundation Trust is seeking experienced Paramedics and Nurses to join our Integrated Contact Centre (ICC) as 999 – Clinical Advisors. You will provide clinical telephone triage, oversee calls, and support appropriate NHS referrals.

Join a dynamic multidisciplinary team delivering urgent care, applying evidence-based decision-making and contributing to national ambulance standards and local performance targets, with flexible learning and development

Responsibilities

• Work within a team as an autonomous practitioner, providing high-quality clinical telephone triage using decision-support systems
• Assess incoming symptom-based calls and determine urgency and priority
• Provide evidence-based clinical advice and support onward referral within the NHS
• Communicate clinical information verbally and via technical links effectively with healthcare partners to ensure seamless care
• Contribute to achieving national ambulance standards and local performance targets
• Participate in team meetings and work with managers to maintain strong performance
• Engage in monthly call audits and ongoing self-reflection

Job description

South Central Ambulance Service NHS Foundation Trust is seeking experienced Paramedics and Nurses to join our Integrated Contact Centre (ICC) as 999 – Clinical Advisors. You will provide clinical telephone triage, oversee calls, and support appropriate NHS referrals.

Join a dynamic multidisciplinary team delivering urgent care, applying evidence-based decision-making and contributing to national ambulance standards and local performance targets, with flexible learning and development