6m contract Corporate Client/Case Manager, English degree, tech savvy - Central London, £27K

Angela Mortimer Plc- W1D; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading technology client is looking for a Case Manager for a 6-month contract, based in London. This role involves being the main client contact, providing consultative advice, and ensuring seamless service delivery. The ideal candidate should possess strong communication skills, a background in client services, and proficiency in Microsoft Office, with a focus on a collaborative team environment. Immediate start available, with hybrid working arrangements.

Qualifications

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Proven track record in a client-facing or professional services role.

Responsibilities

• Acting as the main point of contact for clients and providing consultative advice.
• Liaising directly with senior clients and troubleshooting as required.
• Collaborating with other teams to ensure efficient service delivery.

Skills

Attention to Detail

Time Management

Communication

Education

English based degree or relevant experience

Tools

Microsoft Office

Job description

6M CONTRACT

Our technology client is seeking a client focused Case Manager to join their office of approx 160pp. Working within a collaborative team.

Acting as the main point of contact for clients providing consultative advice in relation to all aspects of various software services including the collation of transcription, equipment and logistics requirements

Liaising directly with senior clients within the business/legal world, providing information, upselling where appropriate, troubleshooting as required and gathering feedback.

A varied role requiring a tech savvy, fast learner who will quickly develop a knowledge of their software and it's uses, being able to advise as appropriate.

You will also be liaising closely with other teams (Business Development, Production, Software Engineering and Technical Delivery teams) to ensure the delivery of a seamless, efficient service, providing and processing all relevant administration and documentation.

THE PERSON

Bright and engaging, with a willingness to learn and use initiative.

Have excellent verbal and written communication skills (English based degree or relevant experience)

Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.

Proficient in Microsoft Office applications.

A team player with a flexible attitude to meet the changing needs of the business and clients.

Proven track record in a client facing or professional services role (corporate).

Hybrid working 3 days in the office, 2 from home - 9-5.30pm, with occasional remote support outside of core hours.

IMMEDIATE START