5-Star Hotel Butler | Discreet, Premium Guest Concierge

The Ritz London; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a dynamic Hotel Butler to provide exceptional service and maintain the highest 5-star standards. The ideal candidate will have experience in a similar role and possess excellent organizational and customer service skills. Responsibilities include anticipating guest needs and collaborating with various departments for optimal guest experiences. A competitive salary and comprehensive benefits are offered.

Benefits

Highly competitive salary

Employee discount scheme

Complimentary meals on duty

Pension scheme

Training Fund Assistance

Qualifications

• Relevant experience in a 5-Star property or household equivalent is essential.
• Display a polite and professional attitude to internal and external guests.

Responsibilities

• Provide unparalleled service to clients and guests.
• Anticipate needs and manage requests accordingly.
• Work closely with other departments to maintain 5-star standards.

Skills

Excellent customer service skills

Strong organizational skills

Ability to work under pressure

Great command of the English language

Job description

A luxury hotel in London is seeking a dynamic Hotel Butler to provide exceptional service and maintain the highest 5-star standards. The ideal candidate will have experience in a similar role and possess excellent organizational and customer service skills. Responsibilities include anticipating guest needs and collaborating with various departments for optimal guest experiences. A competitive salary and comprehensive benefits are offered.