5-Star Accommodation & Cleaning Manager

Cofton Country Holidays Ltd.; Exeter; On-site; GBP 22,000 - 36,000; Full time

Benefits offered by this job

Free onsite gym

Onsite parking

Discount schemes

Medical plan

Pension plan

EAP

Job summary

Cofton Holidays in Devon is seeking an experienced Accommodation & Cleaning Manager to lead housekeeping, laundry and cleaning operations across holiday homes and amenities. You will oversee staffing, training, performance and budgeting to maintain Cofton’s renowned 5-star standards for thousands of guests each year.

This hands-on management role combines people leadership, operational planning and compliance, with 45-hour weeks over 5 days (including weekends).

Qualifications

• Proven experience leading housekeeping or cleaning operations.
• Strong leadership and people management skills.
• Excellent organisational skills and attention to detail.
• Confident with Health & Safety and COSHH compliance.
• Experience using rotas, bookings, and record-keeping systems.
• Customer-focused with a proactive approach to problem-solving.

Responsibilities

• Lead, motivate and develop the Accommodation & Cleaning team.
• Manage rotas, holidays, attendance and payroll.
• Maintain Cofton’s 5-star cleanliness and presentation standards.
• Oversee stock control, purchasing, laundry processes and inventories.
• Ensure compliance with COSHH, fire safety and H&S procedures.
• Coordinate accommodation changeovers using RMS and maintain accurate records.
• Monitor guest feedback, resolving issues promptly and professionally.
• Work collaboratively with Reception, HR, Operations and other departments.
• Manage departmental budgets, promoting efficient and responsible spending.

Skills

People leadership

Budget management

Health & Safety

COSHH compliance

Rota planning

Guest service focus

Tools

RMS system

Job description

Cofton Holidays in Devon is seeking an experienced Accommodation & Cleaning Manager to lead housekeeping, laundry and cleaning operations across holiday homes and amenities. You will oversee staffing, training, performance and budgeting to maintain Cofton’s renowned 5-star standards for thousands of guests each year.

This hands-on management role combines people leadership, operational planning and compliance, with 45-hour weeks over 5 days (including weekends).