3rd Line Technical Analyst

Chalkline Solutions Limited; Borehamwood; On-site; GBP 35,000 - 50,000; Full time

Job summary

A technology solutions provider in Borehamwood is seeking a driven 3rd Line Support or Projects Engineer. This role involves supporting clients with Microsoft technologies including Microsoft 365 and Windows Server. Ideal candidates will have 3-5 years of experience and relevant Microsoft certifications. Flexibility in working hours and occasional travel to client sites may be required.

Qualifications

• 3-5 years of experience in IT support at a 3rd line level.
• Demonstrated project delivery knowledge.

Responsibilities

• Support clients using the latest Microsoft technologies.
• Occasional travel to client sites.

Skills

Windows Server

SQL Server

Active Directory

PowerShell scripting

Basic networking (TCP/IP, DNS, DHCP)

Routing, switching & firewall knowledge

Education

Relevant Microsoft certifications (Associate or Expert)

Job description

Overview

This is an excellent opportunity for a driven, eager 3rd Line Support or Projects Engineer looking for their next step. The role is to support our clients by working with the latest Microsoft technologies (Microsoft 365, Azure and Windows Server).

There will be times where travel may be required to a client site, however the majority of the work is based from our head office in Borehamwood. Flexibility around working hours to ensure delivery of service will be of great advantage for the role and naturally expected from time to time.

Qualifications

Ideal applicants will have 3-5 years’ experience and demonstrate support and project delivery knowledge to a 3rd line level of the following technologies:

• Windows Server 2025 and previous versions
• SQL Server
• Active Directory
• PowerShell scripting
• Basic Windows based networking – TCP/IP, DNS, DHCP etc
• Basic routing, switching & firewall knowledge

It would also be expected that applicants hold relevant Microsoft certifications (Associate or Expert).