3.5 Tonne Van Driver

Restore, Datashred; Norwich; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave

Life assurance

Bereavement counselling

Free onsite parking

EAP

Eye care

Financial wellbeing app

Job summary

Restore Datashred in Norwich is seeking a 3.5T Van Driver - Secure Collections Operative to join our team. You will combine driving with hands‑on, physical work collecting confidential documents and ensuring secure transport for destruction.

The role requires manual handling, reliability and strong customer service as you visit client sites and manage paperwork, vehicle checks, and route planning. Shifts start early and run Monday to Friday, with no nights.

Qualifications

• Physically capable of manual handling and lifting.
• Confidential handling of client data and documents.
• Reliable, organised and proactive in safety.

Responsibilities

• Drive 3.5T vehicle to client sites for secure collections.
• Handle and transport heavy sacks of paper to secure containers.
• Collect confidential materials and ensure secure destruction transport.
• Carry out daily vehicle checks and complete paperwork.
• Plan routes, log collection activities and maintain client relations.

Skills

Manual handling

Customer service

Confidentiality

Reliability

Organisation

Job description

Role: 3.5T Van Driver - Secure Collection & Manual Handling Role
Location: Norwich, NR16 2JZ
Salary: £29,891.86
Hours a week: 45 hours, 05.00/06.00am start time
Days of work: Monday to Friday (No Night Shifts)
Contract type: Permanent

This isn’t your typical driving role. As a 3.5T Van Driver - Secure Collections Operative, you’ll combine professional driving with hands‑on, physical work as part of our secure collections team. You’ll be visiting client sites, collecting confidential documents, and ensuring their safe and secure transport for destruction.
This role involves regular manual handling and lifting, so it’s well suited to someone who enjoys being active and takes pride in doing a job that keeps them moving throughout the day.

Duties & Responsibilities:

• Handle and move heavy sacks of paper, emptying them into secure containers and transporting them to the vehicle
• Collect and transport a variety of waste streams, including confidential paper, IT equipment, WEEE, DMR and other secure materials
• Work across small & large customer sites, transporting paper waste between collection points, which may involve extended periods on your feet, long corridors, and stairs
• Represent Restore Datashred in a professional manner, delivering excellent customer service and maintaining positive client relationships
• Carry out daily vehicle checks, completing defect sheets and reporting any issues promptly
• Ensure all equipment required for the day’s duties is loaded and secured before leaving the depot
• Review job sheets and plan your route effectively
• Use the PDA to record daily collection activities and customer information
• Ensure all paperwork is completed for each job and securely hand in copies at the end of each shift
• Keep all materials safe and secure during loading, transport, and delivery

About you:

• Confident with manual handling and physically demanding work
• Professional and customer-focused, with strong communication skills
• Able to maintain confidentiality and discretion at all times
• Reliable, organised, and proactive in getting the job done safely and efficiently

Some of our benefits include:

• Annual Leave - 23 days + bank holidays
• Life Assurance - 2x basic annual salary
• Bereavement Counselling - Support during difficult times
• Free Onsite Parking
• Employee Assistance Programme (EAP) - Confidential counselling via Health Assured
• Eye Care Support -Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
• Access to Stream - Stream is a financial wellbeing app that allows you to track your earnings in real time and access a percentage of your pay as soon as you’ve earned it. You can also save directly from your wages, set financial goals, and get money management tips, all designed to help you budget better and reduce financial pressure between paydays.)