2nd Line Technician

Trusted Technology Partnership Ltd; Ringwood; Hybrid; GBP 25,000 - 28,000; Full time

Job summary

An established industry player is seeking a skilled 2nd Line Technician to join their dynamic team. This role involves providing essential IT support and troubleshooting for a diverse range of technical issues, ensuring seamless operations for clients. With over 25 years of experience in IT infrastructure and support services, the company offers a collaborative environment where your expertise will contribute to enhancing client satisfaction. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Benefits

Profit Share

Flexible Working Hours

Health Benefits

Professional Development Opportunities

Qualifications

• Experience in IT support roles, particularly 2nd line.
• Strong troubleshooting skills and technical knowledge.

Responsibilities

• Provide 2nd line support for IT issues via phone and email.
• Assist in managing and resolving technical problems.

Skills

IT Support

Problem Solving

Technical Troubleshooting

Education

Relevant IT Certification

High School Diploma

Tools

Help Desk Software

Remote Support Tools

Job description

Job Description

2nd Line Technician

Location: Ringwood, Hampshire, BH24 + Hybrid home working
Salary: £25,000 - £28,000, DOE + Profit Share + Benefits
Hours: 37.5 hours per week
Contract: Full time, Permanent

Join us as a 2nd Line Technician

Trusted Technology Partnership is a specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on-site engineering, project management, and more.