2nd Line Support Engineer - Gloucester

Experis - ManpowerGroup; Gloucester; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

A leading IT recruitment firm is looking for a 2nd Line Support Engineer in Gloucester. This hybrid role requires two days in the office and involves supporting clients with Windows and Mac systems, networking, and server management. Candidates should have experience in Windows Desktop environments, cloud services, and ITIL frameworks. This position offers a chance to grow into more advanced roles. Ideal for candidates excited by technology and career progression.

Responsibilities

• Provide support for Windows and Apple Desktop systems.
• Manage networking issues including LAN, WAN, and firewalls.
• Support and maintain Windows Server systems.
• Assist with Office 365 and Azure AD administration.
• Handle issues related to wireless networks and mobile computing.
• Work with cloud-managed networks like CISCO Meraki.

Skills

Windows Desktop including versions 10 and 11

Apple Mac

Networking - LAN, WAN, firewalls

Windows Server 2012 R2

Office 365 and Azure AD

Wireless Networks

ITIL

Mobile computing

CISCO Meraki cloud managed networks

Cloud Antivirus

Job description

2nd Line Support Engineer - Gloucester

An exciting opportunity for an experienced 2nd Line Support Engineer to join one of my leading Gloucestershire based clients who are expanding their team based out of an office in Gloucester.

In order to be considered for this 2nd Line Support Engineer role most of the following skills and experiences are required:

• Windows Desktop including versions 10 and 11
• Apple Mac
• Networking - LAN, WAN, firewalls
• Windows Server 2012 R2
• Office 365 and Azure AD
• Wireless Networks
• ITIL
• Mobile computing
• CISCO Meraki cloud managed networks
• Cloud Antivirus

This is a hybrid role with two days a week required in the office.

This represents an excellent opportunity to join a growing and progressive organisation with future opportunities to progress into a 3rd Line or project based role.