2nd Line IT Ops Engineer – SaaS & End-User Tech, Equity

Fuse Energy, LLC; Greater London; Híbrido; GBP 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

Biannual bonus

Fully expensed tech

Equity eligibility

Breakfast and dinner allowance

Descripción de la vacante

Fuse Energy in London seeks a hands-on IT Operations Engineer (2nd Line) to own the day-to-day tech across our offices and growing cloud footprint. You will support SaaS apps, hardware, and end-user devices, ensuring reliability and rapid issue resolution.

The ideal candidate has proven 2nd line IT experience, scripting ability (Python/Bash), and comfort in a fast-moving SaaS environment with Windows/macOS support. Equity and private health are among the benefits.

Formación

• Proven 2nd line IT experience.
• Experience in a fast-moving SaaS IT environment.
• Scripting ability in Python or Bash.
• Comfort supporting end-user hardware (Windows/macOS).

Responsabilidades

• Work across London-based offices and growing cloud presence.
• Administer SaaS apps like Google Workspace, Iru, Revolut People, Linear.
• Use AI tooling to automate manual IT tasks.
• Own all office hardware problems: laptops, AV, printers.
• Provide 2nd line IT support and assist onboarding/offboarding staff.

Conocimientos

2nd line IT support

Problem solving

Fast-paced environment

End-to-end ownership

Educación

Bachelor's degree in a related field

Herramientas

Python

Bash

Windows

macOS

Google Workspace

Descripción del empleo

Fuse Energy in London seeks a hands-on IT Operations Engineer (2nd Line) to own the day-to-day tech across our offices and growing cloud footprint. You will support SaaS apps, hardware, and end-user devices, ensuring reliability and rapid issue resolution.

The ideal candidate has proven 2nd line IT experience, scripting ability (Python/Bash), and comfort in a fast-moving SaaS environment with Windows/macOS support. Equity and private health are among the benefits.