2nd/3rd Line Infrastructure Engineer, South London 45k

Langley James HR & IT Recruitment; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

Langley James HR & IT Recruitment is assisting a professional services firm in Croydon with a 2nd/3rd Line Infrastructure Engineer role. You will support three offices across South East London, Kent and Surrey, handling about 100 users with a small IT team backing you up.

You will focus on infrastructure, drive office tech refits and migrations, and provide reliable fixes rather than escalating issues. The role is mainly office-based with travel between sites.

Qualifications

• Solid 2nd and 3rd line Wintel support experience.
• Experience with Windows Server, Active Directory and Group Policy.
• Knowledge of Microsoft Defender and Microsoft 365 security stack.
• Exposure to migrations, office moves or infrastructure projects.
• Full UK driving licence or ability to travel between Croydon, Kent and Surrey offices.

Responsibilities

• Day-to-day 2nd and 3rd line support with emphasis on infrastructure.
• Lead role in office tech refits, tenant migrations and site integrations.
• Provide reliable, senior-level engineering support across three offices.
• Avoid escalation by delivering proper, lasting fixes.

Skills

2nd/3rd line Wintel

Windows Server

Active Directory

Group Policy

Microsoft Defender

Microsoft 365 security

Office moves / migrations

UK driving licence

Job description

2nd/3rd Line Infrastructure Engineer around Croydon (CR0 1LF) Covering South East London, Kent and Surrey, paying up to £45,000 to £50,000 |60% office-based

You'll look after three offices across South East London, Kent and Surrey, supporting around 100 users. You'll be part of a 10 IT Department spread across the UK and part of a team of 5 Service Desk and frontline support teams, but you will be the main person for the three offices in the South of London.

They are a professional services firm of 1,000 people iand are growing through acquisition. They need an engineer who wants more than a ticket queue.

Day to day 2nd and 3rd line support, with the emphasis firmly on infrastructure. As the firm acquires new businesses, you'll take a lead role in office tech refits, tenant migrations and integrating new sites.
You'll be the engineer people rely on to fix it properly, not just escalation.

What you'll bring

• Solid 2nd and 3rd line Wintel support experience
• Windows Server, Active Directory and Group Policy
• Microsoft Defender and the wider Microsoft 365 security stack
• Exposure to migrations, office moves or infrastructure projects
• A full UK driving licence or easy travel between the Croydon, Kent and Surrey offices

Why apply

Proper infrastructure and project work within a stable, growing firm. You'll join a team big enough to back you up, but small enough that your work gets noticed

2nd/3rd Line Infrastructure Engineer around Croydon (CR0 1LF) Covering South East London, Kent and Surrey, paying up to £45,000 to £50,000 |60% office-based

You'll look after three offices across South East London, Kent and Surrey, supporting around 100 users. You'll be part of a 10 IT Department spread across the UK and part of a team of 5 Service Desk and frontline support teams, but you will be the main person for the three offices in the South of London.

They are a professional services firm of 1,000 people iand are growing through acquisition. They need an engineer who wants more than a ticket queue.

Day to day 2nd and 3rd line support, with the emphasis firmly on infrastructure. As the firm acquires new businesses, you'll take a lead role in office tech refits, tenant migrations and integrating new sites.
You'll be the engineer people rely on to fix it properly, not just escalation.

What you'll bring

• Solid 2nd and 3rd line Wintel support experience
• Windows Server, Active Directory and Group Policy
• Microsoft Defender and the wider Microsoft 365 security stack
• Exposure to migrations, office moves or infrastructure projects
• A full UK driving licence or easy travel between the Croydon, Kent and Surrey offices

Why apply

Proper infrastructure and project work within a stable, growing firm. You'll join a team big enough to back you up, but small enough that your work gets noticed

Desired Skills and Experience

• IT Support, Office 365, Jira, ITSM, Windows Server, Active Directory and Group Policy
• Microsoft Defender and the wider Microsoft 365 security stack