263112 Food Service Assistant

NHS Scotland; Dumfries; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Full induction and on-the-job training

Opportunities to develop new skills in

Gaining catering experience within the

A supportive team environment

The chance to make a positive patient差

Job summary

NHS Dumfries and Galloway is seeking enthusiastic Food Service Assistants to join the Catering Team at Dumfries & Galloway Royal Infirmary. You will help provide high-quality meals to patients and support hospital catering services.

Join a team that values patient care, teamwork, and reliable service with full induction, ongoing training, and opportunities to develop catering skills within the NHS.

Qualifications

• Excellent communication skills.
• Work well as part of a team.
• Flexible, reliable and able to work in a busy environment.
• Take pride in delivering high standards of service.
• Can follow food hygiene and health & safety procedures.
• Have basic IT skills.
• Have previous catering experience.

Responsibilities

• Assisting with food preparation and meal service.
• Serving meals to patients.
• Supporting ward meal delivery services.
• Maintaining high standards of food hygiene and cleanliness.
• Operating catering equipment following training.
• Assisting with stock control.
• Working with colleagues to provide an excellent customer experience.

Skills

Communication skills

Teamwork

Flexibility

Service quality

Food hygiene

IT skills

Catering experience

Job description

Are you passionate about food, customer service and making a difference to people's day?
We are looking for enthusiastic and reliable Food Service Assistants to join our Catering Team at Dumfries & Galloway Royal Infirmary. This is a rewarding opportunity to play an important role in providing high-quality food and catering services to patients across the hospital.

What you'll do

As part of our Catering Production & Services Team, you will support the delivery of safe, nutritious and high-quality meals by:

• Assisting with food preparation and meal service
  
• Serving meals to patients
  
• Supporting ward meal delivery services
  
• Maintaining high standards of food hygiene and cleanliness
  
• Operating catering equipment following appropriate training
  
• Assisting with stock control
  
• Working collaboratively with colleagues to provide an excellent customer experience
  

What we're looking for

We are seeking individuals who:

• Have excellent communication skills
  
• Work well as part of a team
  
• Are flexible, reliable and able to work in a busy environment
  
• Take pride in delivering high standards of service
  
• Can follow food hygiene and health & safety procedures
  
• Have basic IT skills
  
• Have previous catering experience
  

What we offer

• Full induction and on-the-job training
• Opportunities to develop new skills and gain catering experience within the NHS
  
• A supportive team environment
  
• The chance to make a positive difference to patient experience every day

Hours of Work
The department operates 7 days a week.
Earliest start: 7:00am
Latest finish: 8:30pm
Various shifts are available across the service.

Join our Team
If you enjoy working with people, have a positive attitude and want to contribute to the care of patients through an essential support service, we would love to hear from you.

Informal enquiries to - [e-mail]

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.

Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.

• Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.
• Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application—but your responses must be written by you.
  Be authentic: Your application should genuinely reflect your own skills, experience, and motivations.
  Use AI appropriately: It’s fine to use AI for inspiration or to check spelling and grammar, but it shouldn’t write your answers for you.
  Why this matters: Applications that appear to rely on AI‑generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements.
  Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.
• CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.
• Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
• Once you have submitted your application form you will be unable to make any amendments.
• Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.
• If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

DISCLOSURE SCOTLAND – Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

ADDITIONAL INFORMATION FOR INTERNATIONAL CANDIDATES

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA
If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).