260306 Dental Hub Receptionist

Nhs Dumfries & Galloway; Dumfries; On-site; GBP 29,000 - 31,000; Full time

Job summary

NHS Dumfries & Galloway is seeking a Dental Hub Receptionist to provide patient-centred support in the Public Dental Service. The role involves assisting the clinical team and dealing with patients at the clinic and over the telephone, in a busy SE DS environment.

Office experience and fluent computer skills are essential, with strong communication and the ability to remain calm under pressure as part of a supportive, dedicated team.

Qualifications

• Office experience is essential with fluent computer skills.
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Responsibilities

• Provide patient-centred dental support in NHS Dumfries & Galloway.
• Handle clinic and telephone inquiries with calm, clear communication.
• Work as part of a busy dental clinic and office team.

Skills

Office experience

Computer skills

Communication skills

Job description

Advertised location: Dumfries

Advertised salary: Band 3 (£29,103 - £31,409)

Employment type: Permanent

We are looking to recruit an enthusiastic and dedicated Dental Hub Receptionist to join our Public Dental Service (PDS) to provide patient-centred dental support in NHS Dumfries & Galloway. This unique opportunity will see you providing direct and indirect support to both patients and the clinical team. The position is within our Scottish Emergency Dental Service (SEDS) providing clinics from Dumfries Dental Centre. The post holder would be required to work 7.5 hours per weekend, 1 weekend in 4 and work additional hours to cover public holidays, annual leave and sickness.

Office experience is essential with fluent computer skills being required. Dealing with patients at the clinic and by telephone, you must have excellent communication skills with the ability to remain calm under pressure. Working as an effective team member will be important in this busy clinic / office environment which will be demanding yet rewarding.

Informal enquiries are welcomed to: [e-mail]

DISCLOSURE SCOTLAND

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies. Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.