24hr Part Time Key Holder, Kurt Geiger, Heathrow Terminal 4

KURT GEIGER; Hounslow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Amazing employee discounts

Fabulous shoes!

Job summary

Kurt Geiger is seeking a front-line retailer to deliver exceptional customer service in-store, helping customers find the perfect product and guiding them through loyalty programs. The role requires a confident communicator with a passion for fashion and a team-driven attitude.

You will be responsible for till operation, stock control, and ensuring floor standards while promoting promotions and maintaining brand integrity.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced retail environment.
• Interest in current fashion trends.
• Confident working in a team.
• Flexible with shifts, including weekends.

Responsibilities

• Deliver exceptional service to customers.
• Open and close till system.
• Manage stock, stockroom, and replenishment.
• Keep shop floor tidy and maintain standards.
• Promote Kurt Geiger loyalty programs and guide customers to benefits.
• Support promotional activities and events.
• Adhere to brand uniform standards.

Skills

Customer service

Communication

Teamwork

Targets driven

Fashion awareness

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in and encourage training activities to become a confident brand ambassador
• Strong communicator
• Understanding of excellent service
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team
• Competitive basic hourly rate
• Amazing employee discounts
• Fabulous shoes!

If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism