16hr Part Time Key Holder, Kurt Geiger, Heathrow Terminal 3

KURT GEIGER; Hounslow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Amazing employee discounts

Fabulous shoes!

Job summary

Kurt Geiger is seeking enthusiastic retail staff in the Hounslow area to deliver outstanding customer service and support day-to-day store operations. You will welcome clients, guide them to products, and help maintain a pristine, organised shop floor.

As a brand ambassador, you will actively promote loyalty programs, participate in promotions, and work as part of a team to achieve sales targets. A competitive hourly rate and fabulous footwear ensure a rewarding workplace.

Qualifications

• Excellent customer service skills and a can-do attitude.
• Strong communication and interpersonal skills.
• Ability to work well in a team and hit sales targets.

Responsibilities

• Consistently deliver exceptional service to all customers.
• Responsible for opening and closing till systems and store security in absence of senior staff.
• Welcome clients, guide them to products, and understand their needs for a positive shopping experience.
• Efficiently manage stock, organize the stockroom, and maintain store standards.
• Support management with achieving individual and team sales targets.
• Promote Kurt Geiger loyalty programs and explain benefits to customers.

Skills

Customer service

Teamwork

Communication

Target driven

Brand ambassador

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in and encourage training activities to become a confident brand ambassador
• Strong communicator
• Understanding of excellent service
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team
• Competitive basic hourly rate
• Amazing employee discounts
• Fabulous shoes!

If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism