24/7 Security Shift Lead — Team Leadership & Incident Mastery

CWG; Greater London; On-site; GBP 55,000 - 67,000; Full time

Job summary

Canary Wharf Management Limited is seeking a Security Manager to lead a small security team, ensuring the safety of the Southbank Place estate and its occupants. The role includes 24/7 shift coverage, incident liaison with emergency services, and maintaining security operations in line with policy and procedure.

The successful candidate will manage staff, deliver training, and provide concise reports to senior management, while coordinating with the ES&G and Estates teams on security matters.

Qualifications

• Leadership experience in security or related field.
• Proven ability to manage a small security team.
• Strong decision-making under pressure.

Responsibilities

• Oversee operational management and deployment of security across 24/7 shifts.
• Coordinate incidents with Emergency Services and stakeholders.
• Ensure compliance with security policies and procedures.
• Delegate for Estate Manager during out-of-hours.
• Monitor performance of security personnel and liaise with contract providers.
• Maintain training programmes and staff development.
• Brief senior management daily on events and issues.
• Liaise with tenants, residents, and contractors; manage relationships.
• Ensure CCTV and access control systems operate per Code of Practice.

Skills

Leadership

Incident response

Staff management

Decision making

Communication

Education

Security management experience

Tools

CCTV operations

Access control systems

Job description

Canary Wharf Management Limited is seeking a Security Manager to lead a small security team, ensuring the safety of the Southbank Place estate and its occupants. The role includes 24/7 shift coverage, incident liaison with emergency services, and maintaining security operations in line with policy and procedure.

The successful candidate will manage staff, deliver training, and provide concise reports to senior management, while coordinating with the ES&G and Estates teams on security matters.