24/7 Security Response Officer

East Lancashire Hospitals NHS Trust; Lancashire; On-site; GBP 21,000 - 26,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a dedicated Security Officer to join a 24/7 frontline service across Trust establishments. You will prevent crime, respond to alarms, patrol sites, and provide escorts for staff and patients while upholding Trust policies.

The role requires SIA licenses (Door Supervisor and Public Space Surveillance), conflict management experience, and strong customer service skills. DBS checks apply; full-time hours with pro-rata details per NHS terms.

Qualifications

• GCSE English and Maths, grade C or above or equivalent
• Conflict resolution / physical intervention training
• SIA licensing as recruitment standards (Door Supervisor and Public Space Surveillance)
• Experience in conflict management, violence and aggression
• At least 2 years' experience in the Security sector
• Customer service experience

Responsibilities

• Provide front-line security service to the Trust 24/7 across multiple sites
• Respond to security and fire alerts promptly and professionally
• Conduct internal/external patrols to prevent crime and antisocial behaviour
• Maintain high-profile presence on wards and departments as required
• Provide escorts to colleagues and patients between Trust buildings
• Complete detailed incident reports in a timely manner
• Maintain familiarity with Trust policies and procedures including LOPs and SOPs
• Assist in major incident responses under supervision

Skills

SIA Door Supervisor License

SIA Public Space Surveillance License

Conflict management

Violence and aggression handling

Customer service experience

Experience in security sector

Conflict resolution

Physical intervention training

GCSE English and Maths

Education

GCSE English and Maths

Job description

East Lancashire Hospitals NHS Trust is seeking a dedicated Security Officer to join a 24/7 frontline service across Trust establishments. You will prevent crime, respond to alarms, patrol sites, and provide escorts for staff and patients while upholding Trust policies.

The role requires SIA licenses (Door Supervisor and Public Space Surveillance), conflict management experience, and strong customer service skills. DBS checks apply; full-time hours with pro-rata details per NHS terms.