24/7 Hospital Security Response Officer

East Lancashire Hospitals NHS Trust; Blackburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

East Lancashire Hospitals NHS Trust is seeking a Security Response Officer to join a 24/7 frontline security team across Trust establishments. You will help prevent crime, protect patients, staff and visitors, and respond to security and fire alerts promptly.

Based on Trust sites, you will conduct patrols, escort colleagues and visitors when required, and follow Trust policies to maintain a safe environment while remaining vigilant and professional at all times.

Responsibilities

• The postholder will work as part of a cohesive team providing an effective security service to the Trust.
• Help and assist colleagues, patients and visitors in a manner that reflects positively on the Security Service and the Trust.
• Will respond quickly and effectively to incidents that may occur suddenly and without warning.
• Conduct internal/external patrols of Trust sites and grounds to prevent and deter criminal or antisocial behaviours.
• Frequent patient monitoring duties. This may include dealing directly with patient’s who lack capacity, may behave in inappropriate ways and/or present themselves as violent & aggressive.
• High-profile presence on wards and departments as requested by Supervisor.
• Remain vigilant and alert to surroundings, demonstrating a ‘think on your feet’ capability, make independent decisions as/when required to situations that may evolve quickly and often without any warning.
• Provide protective escort to colleagues to/from their areas of work and to/from their vehicles, along with protective escort to patients transferring between Trust buildings. This may also include escort to colleagues moving monies within the hospital to General Office.
• Provide assistance to management that supports the function of the service including supporting any persons holding that role in a ‘temporary or acting’ capacity.
• Ensure calls to the Security Control Room are dealt with politely, efficiently, and courteously. Ensure emergency calls are dealt with immediately.
• At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job description

East Lancashire Hospitals NHS Trust is seeking a Security Response Officer to join a 24/7 frontline security team across Trust establishments. You will help prevent crime, protect patients, staff and visitors, and respond to security and fire alerts promptly.

Based on Trust sites, you will conduct patrols, escort colleagues and visitors when required, and follow Trust policies to maintain a safe environment while remaining vigilant and professional at all times.