23674 - Member Capability Executive Officer

Ministry of Justice; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25 days

Flexi working

Civil Service pension

Family-friendly policies

Training & development

Discounts & vouchers

Job summary

The fixed-term role in the Capability Hub at the Parole Board focuses on inducting new members toward effective chairing, moving through accreditation, and running learning and engagement events, including the Parole Board conference. It also involves digitising learning, keeping member records and data, with a mix of in-person and hybrid delivery.

Candidates should have experience in training or events delivery and strong data/reporting skills to support planning and long-term capability

Qualifications

• BPSS security clearance required.
• Eligible under Civil Service nationality rules.
• Experience delivering or supporting training and events.
• Experience keeping records and working with data and data analysis.

Responsibilities

• Induct new members towards chairing and accreditation pathways.
• Plan and deliver learning and engagement events, including conferences.
• Digitise learning and maintain member records and data.

Skills

People skills

Empathy and relationship building

Organisation and accuracy

Multitasking

Communication and reporting

Excel and data reporting

Tools

Microsoft Excel

Job description

A fixed-term loan post in the Capability Hub at the Parole Board, one of three Member Capability Executive Officers in the team. The work centres on inducting new members towards effective chairing, moving members through accreditation, and running learning and engagement events, including the Parole Board conference. The role also covers digitising learning and keeping member records and data, with a mix of in-person and hybrid delivery. Candidates need prior experience of training or events delivery, and strong data and reporting skills.

What the job involves

• Support delivery of the core L&D programme for members, including MCA, Chair and new member induction training, in person and hybrid
• Support planning and delivery of accreditation programmes, and engage members to progress on their pathway
• Plan and deliver member engagement and L&D events, including Parole Board and Chair conferences, networking events and forums
• Track, record and report capability data, member progression and accreditation outcomes
• Collate and evaluate member feedback on accreditation programmes to improve them
• Support the implementation of new e-learning systems and the digitisation of learning
• Contribute to the capability and L&D strategy and provide capability data for long-term planning
• Build and maintain relationships with members, facilitators, practice developers and external stakeholders
• Escalate members who do not progress on accreditation to the Member Capability Managers
• Provide administrative support to practice developers and training facilitators
• Work with Listings, MCA, Standards and recruitment colleagues on member progression, outcomes and welfare concerns
• Suggest and implement improvements to the delivery and administration of accreditation programmes

Experience

• Delivering and/or supporting training
• Events management
• Supporting organisational capability
• Keeping records and/or working with data and data analysis

Skills & knowledge

• People skills, empathy and relationship building with members
• Highly organised and accurate
• Juggling tasks and projects
• Adjusting priorities in a changing workload
• Oral and written communication, including strong report writing
• Excel, data gathering and reporting

Checks & eligibility

• Baseline Personnel Security Standard (BPSS)
• Eligibility under Civil Service nationality rules

Other

• Willingness to learn new skills and work at pace

Nice to have

• Working with Parole Board members or in another membership organisation
• Understanding of the parole process
• Understanding of the Parole Board's delivery requirements

What’s offered

• Annual leave of 25 days, rising to 30 after five years, plus public holidays and one privilege day
• Scheme to buy or sell up to three days' leave a year
• Choice of Civil Service pension schemes
• Flexible working, with part-time and job share considered
• Family-friendly policies, including reduced hours and job share
• Paid paternity, adoption and maternity leave
• Flexible benefits, including discounts and retail vouchers
• Extensive training and development opportunities