23467 - Deputy Head of PDU – Cumbria

Ministry of Justice; Brighton; On-site; GBP 60,000 - 90,000; Full time

Job summary

Ministry of Justice in Brighton is seeking a Senior Operational Support Manager to provide strategic support to the Head of LDU Cluster within the National Probation Service. You will be deployed to a variety of roles, representing the NPS with external agencies and staff while upholding confidentiality.

You will lead on caseload segmentation, performance and quality, audits, and action plans; manage the cluster's business functions and staff development; and engage in local partnerships and

Qualifications

• Experience in probation or public sector leadership is desirable.
• Strong stakeholder engagement and governance experience.
• Ability to lead and develop teams under pressure.

Responsibilities

• Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
• Operational support to the Head of Cluster within Probation Instruction criteria and rules (Recall, High Risk of Serious Harm Case Transfers, etc).
• Support to the Head of Cluster with grievance, discipline, capability, complaints and related processes.
• Professional development of cluster staff.
• Developing and deploying the Cluster Training Needs Analysis.
• Recruitment and induction of cluster employees.
• Lead for performance and quality within the cluster.
• Lead for audits and inspections within the cluster.
• Assist in reviews and action plans (Domestic Homicides, Serious Further Reviews, Serious Case Reviews).
• Manage the Business Manager and administrative support within the cluster.
• Represent the NPS in local strategic partnerships and wider frameworks.
• Participate in MAPPA locally and chair level 3 meetings as needed.
• Make decisions in the Head of LDU Cluster’s absence regarding offender management when authorized.
• Lead on divisional or cluster projects including Equality and Diversity, Reward and Recognition, etc.
• Ensure cluster compliance with Health and Safety legislation.
• Senior management responsibility for estates, buildings and maintenance within the cluster.
• Demonstrate pro-social modelling and challenge anti-social behaviour.
• Carry out safeguarding duties for children and adults as per NPS policies.
• Align with the aims and values of NPS and HMPPS.

Job description

Working at the direction of the Head of Operational Function the post holder will be deployed to a variety of roles in order to provide strategic support.

Summary

To support the Head of LDU Cluster providing management and leadership within the National Probation Service (NPS) Local Delivery Unit (LDU).

To represent the Head of LDU Cluster with external agencies/stakeholders and staff as appropriate.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. May be required to participate in out of hours on call rota.

Responsibilities, Activities & Duties

Senior Operational Support Manager may be required to undertake any combination, or all, of the duties and responsibilities as directed by the Head of Operational Function as set out below. .

• Cluster operational lead on caseload segmentation issues such as Child Sexual Exploitation, Guns and Gangs, Integrated Offender Management etc.
• Operational support to the Head of Cluster within relevant Probation Instruction criteria and rules such as Recall, High Risk of Serious Harm Case Transfers, etc.
• Providing support to the Head of Cluster within the relevant Probation Instruction criteria and rules such as, grievance, discipline, capability, complaints, etc.
• Responsible for the professional development of cluster staff
• Responsible for developing and deploying the Cluster Training Needs Analysis
• Ensure effective cluster employee recruitment and induction
• Act as cluster lead for performance & quality
• Act as cluster lead for audits and inspections
• Operational support to the Head of Cluster in completing reviews and delivery of action plans such as Domestic Homicides, Serious Further Reviews, Serious Case Reviews, etc.
• Responsible for the management of the Business Manager and the administrative support functions within the cluster
• Under the guidance of the Head of LDU Cluster; represent the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks in line with statutory responsibilities and operational policy
• Participate in the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
• In the absence of the Head of LDU Cluster to make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
• Operational support to the Head of cluster in the management of complaints within the cluster and direct involvement in complaint resolution where necessary
• Under the guidance of the Head of LDU Cluster to take the lead on specific divisional or cluster projects/portfolios including Equality and Diversity, Reward and Recognition, etc.
• Operational support to the Head of cluster in cluster compliance with Health and Safety legislation.
• Senior Management responsibility for estates, buildings and maintenance activities within the cluster
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
• Work within the aims and values of NPS and HMPPS

The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alteration sand additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder.