This Operational Support Grade post sits in prison support teams at HMPPS sites including Full Sutton, Leeds and Wakefield, on a two-year fixed-term contract. Work spans gate and search duties, control room and CCTV monitoring, visits, mail, reception and night checks. It is offered under the Advance into Justice scheme for armed forces leavers, veterans, spouses and reservists, with rolling shifts covering nights and weekends. Fit depends on an online values test, interview and enhanced vetting that needs three years' UK residence.
What the job involves
- Gate duties: secure entry and exit of staff, visitors and vehicles, and search people and vehicles
- Patrol the site escorting vehicles and contractors, and patrol and search the perimeter fence
- Control room: operate the prison radio system and monitor CCTV, reporting suspicious activity
- Welcome visitors on arrival and escort them where needed
- Monitor and log incoming mail, report contraband and preserve evidence
- Night duties: ensure cell doors are locked and prisoners are accounted for
- Reception: photograph prisoners and process property and parcels
- Sometimes supervise prisoners, exchange clothing and property, and help officers escort prisoners
- Deliver and collect food trolleys on foot or by electric tug
- Driving duties: collect mail from the local sorting office, including lifting heavy sacks
- Monitor the prisoner PIN phone system, log requests and complete records
- Follow national and local policies and respond to incidents and emergencies
What’s required
Skills & knowledge
- Able to fulfil all spoken aspects of the role with confidence in English
- Good judgement, common sense and responsibility
- Teamwork
Checks & eligibility
- HMPPS Enhanced Level 2 vetting
- Counter Terrorism Check where the establishment requires it
- UK residence for the three years immediately before applying
- Security and identity checks before taking up post
- Correct and up-to-date documents when requested
- Declaration of any membership of a group HMPPS considers racist
Other
- Eligible under Advance into Justice as a service leaver, veteran, spouse or legal partner, or reservist
- Able to carry out physical tasks including lifting, and long periods of standing and walking
- Willing to work rolling shifts including nights, evenings, weekends and bank holidays
- Able to work alone at times on day and night shifts
Nice to have
- Driving licence and own transport, which is beneficial in rural locations but not essential unless specified
What’s offered
- 25 days annual leave on appointment, rising to 30 after 10 years' service, pro rata
- 9 days bank, public and privilege holidays, added to annual leave
- Civil Service pension, with a choice of two schemes
- Season ticket advance after two months' service
- Retail discounts, Employee Assistance Programme and Cycle to Work scheme
- Training including security, diversity, suicide prevention and promotion programmes
- Employee-run networks
- Flexible, part-time and job-share working where business needs allow