Operational Support Grade role in the prison support team at HM Prison and Probation Service, one of 20 fixed-term posts at sites including Gartree and Ranby. Work covers gate and search duties, CCTV and radio monitoring, visits, reception, night checks and prisoner supervision. Physical tasks, lone working and rolling day and night shifts make this an active post, with prisoner contact varying by site. Open to Armed Forces leavers, veterans, spouses and reservists via Advance into Justice; some sites need counter-terrorism vetting.
What the job involves
- Gate duties: secure entry and exit of staff, visitors and vehicles, and searches of staff, prisoners, visitors and vehicles
- Escorting vehicles and contractors and patrolling and searching perimeter fence areas
- Operating the prison radio system and monitoring CCTV, reporting suspicious activity
- Welcoming and escorting visitors
- Monitoring and logging incoming mail, reporting contraband and preserving evidence
- Night duties: locking cell doors and accounting for all prisoners
- Reception: photographing prisoners and processing property and parcels
- Sometimes supervising prisoners, exchanging clothing and property, and helping officers escort prisoners
- Delivering and collecting food trolleys on foot or by electric tug
- Collecting mail from the local sorting office, which may involve lifting heavy sacks
- Monitoring the PIN phone system and maintaining the log of requests
- Following national and local policies and responding to incidents and emergencies
Skills & knowledge
- Ability to fulfil all spoken aspects of the role with confidence in English (or Welsh where specified)
Checks & eligibility
- HMPPS Enhanced Level 2 vetting
- Counter-Terrorism Check where the establishment requires it
- UK residency for the last three years for CTC vetting
- Right to work in the UK and an eligible nationality
- Declaration of any membership of a group HMPPS considers racist
Other
- Eligible under Advance into Justice: Armed Forces, service leavers, veterans, spouses or legal partners, or reservists
- Pass the online values-based assessment and interview
- Work rolling shifts including nights, evenings, weekends and bank holidays
- Carry out physical tasks including lifting, long periods of standing and walking, and lone working
- Tattoos must not be offensive, discriminatory, violent or intimidating; facial tattoos are generally not acceptable
Nice to have
- Driving licence and own transport (beneficial, not essential unless specified)
What's offered
- 25 days annual leave rising to 30 after 10 years' service, pro rata
- 9 days bank, public and privilege holidays added to annual leave
- Choice of two Civil Service pension schemes
- Season ticket advance after two months' service
- Retail discounts, Employee Assistance Programme and Cycle to Work scheme
- Flexible working subject to a satisfactory probation and NVQ
- Training including security, diversity and promotion programmes
- Option to convert to permanent after 12 months, subject to approval