2025 Graduate - Production Support Engineer

Qube Research & Technologies; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An innovative firm is seeking full-time graduates to join their Production Management team in London. This role offers the chance to provide high-touch user support for trading systems, ensuring smooth operations across major markets. Candidates will engage with a dynamic environment, receiving mentorship from industry experts while contributing to the resolution of complex system issues. The culture emphasizes collaboration and professional growth, making it an ideal opportunity for those looking to launch their careers in a technology-driven investment management firm.

Benefits

Work-Life Balance Initiatives

Professional Development Programs

Diversity and Inclusion Initiatives

Qualifications

• Final year students completing Bachelor's or Master's degree.
• Strong focus on ownership of issues and commitment to resolving them.

Responsibilities

• Provide high-touch user support for trading infrastructure.
• Liaise with internal and external teams for effective management.
• Ensure all trading components are operational before trading day.

Skills

Problem Solving

Business Analytics

Windows Desktop Administration

Linux OS

User Support

Communication Skills

Education

Bachelor's Degree

Master's Degree

Tools

Algorithmic Trading Platforms

Risk Systems

Exchange/FIX Connectivity System

Static Databases

Job description

Location: London

Programme duration: Graduates, full time

Who qualifies: Final year students completing Bachelor's or Master's degree

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset which enables us to solve the most complex challenges. QRT's culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Over the years, QRT has invested in a global research and execution platform which has been deployed to cover all geographies and asset classes. This platform includes everything from high-frequency trading proficiency to extensive multi-year simulation research infrastructures. Our culture is centred around technology, automation, and industrialized processes. We operate in multiple languages from C++ to Python and embrace open-source software.

You will be joining a community of graduates and interns, who are all looking to build a future career within QRT. We believe in nurturing talent to be successful and are looking for a new cohort of individuals to join the firm in the upcoming year. We offer a stimulating, intellectual and high performing environment, where we foster collaboration.

You will have the opportunity to join a growing and dynamic environment, where you will be mentored by industry experts to support your professional growth, this includes the prospect of securing a full-time graduate position after successfully completing your internship.

Your future role at QRT

We are looking for full time graduates to join the Production Management team based in London, providing high-touch user support to the QRT team, which trades across all the major EMEA and US markets. You will be expected to provide prompt user support for investigation & resolution of any system issues impacting front office trading flows. You will have to liaise with internal and external teams for effective management of QRT trading infrastructure on a day-to-day basis as well as basic office infrastructure issues

Your present skillset

• Support of trading infrastructure (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems)

• Support trading platforms on different OS environments - Windows & Linux

• Ensuring all trading components are up and running before the start of each trading day

• Co-ordinate with various front-to-back teams for issue resolution

• Support the release management process ensuring stability of the production environment

• Maintenance and support of static databases and supporting processes

• Develop tools to continuously improve our ability to monitor the trading environment

• Evening/weekend support requirements (normally, through remote access)

• Excellent problem solving and strong business analytics capabilities is essential

• Must have a strong focus on ownership of issues and commitment to resolving them

• Very strong written and oral communication skills is essential
• Interest in windows desktop and server administration

• Interest in Linux OS

Interviewing:

• Apply online: Applications are reviewed on a rolling basis as they are received, so we encourage you to apply early
• Resume Reviewed: Your application will be reviewed by a member of the Talent team, before being handed over to the Production Support team for final review. If successful, we will invite you to the next round.
• Interviewing: Our production support team will assess your skill-set across at least two rounds of interviews. These can take place via Teams or onsite
• Offer: Successful candidates will receive an offer to join our team

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.