1st Assistant Manager

Surety Hospitality; City of Westminster; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

70% off food discount

Probation £100 bonus

Friend referrals bonus

Enhanced maternity/paternity pay

Early wage access

Free meal on shift

Cycle to work

Mental Health First Aiders

Time off for family events

Sabbatical after 5 years

Development plan and internal career路径

Job summary

Wahaca is seeking a 1st Assistant Manager to bridge leadership and the team, driving consistency and integrity across shifts. You will support the restaurant management, inspire the team, and ensure WOW-worthy guest experiences.

Lead by example, foster growth, and ensure dishes and drinks meet brand standards every time, with pride and passion for Mexican cuisine.

Qualifications

• Experience leading hospitality teams in a fast-paced restaurant.
• Ability to uphold brand standards and deliver guest WOW experiences.
• Strong leadership and people development skills.

Responsibilities

• Support management in all aspects of running the restaurant.
• Inspire and lead the team to deliver great guest experiences.
• Champion a positive environment and support team growth and progression.
• Ensure each dish and each drink is prepared to spec on every service.

Skills

Leadership

Team motivation

Guest service

Brand standards

Job description

As 1st Assistant Manager, you are a key link between leadership and the wider team, driving consistency, building team confidence and ensuring every shift runs with integrity and pride. We're looking for a hospitality leader who supports the management team in driving brand standards forward and inspires their team to deliver a WOW-worthy experience for every guest.

How you'll drive success:

• Support your management team in all aspects of the running the restaurant
• Inspire and lead your team from the front, ensuring all guests are served up a taste of Mexican sunshine
• Champion a positive environment and deeply care about your team, supporting their growth and progression
• Show pride in ensuring each dish and each drink is served up to spec each and every time - as though Tommi made it herself!

People do their best work when they feel looked after inside and outside of work -because when our teams thrive, so do our guests. Creating a supportive, inclusive and energising environment is just as important to us as delivering great food and service. That's why we offer a range of great benefits:

FINANCIAL:

• 70% off food when dining at Wahaca with up to 3 friends
• £100 to celebrate your probation in Wahaca
• Up to £1,000 through friend referrals
• Enhanced maternity, paternity, adoption pay
• Early access to wages, financial support and discounts through Stream

HEALTH AND WELLBEING:

• Free, nutritious meal every time you work, freshly made by our talented chefs
• Cycle to work scheme
• Support from our trained Mental Health First Aiders
• Time off for when needed; like your child's first day at school
• Sabbatical - 4 weeks paid off work - every 5 years

DEVELOPMENT:

• FREE flight ticket to Mexico after 2 years with us!
• Own development plan and clear career path - we are committed to growing our people from within

SOCIAL:

• Unwind and turn up the fun at one of our many events across the year such as WOW Fest!
• Our very own Masterchef and Cocktail competitions
• The fun is in your hands with allocated funds and time to drive the fun with your team

If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team!