18-Month Luxury Hospitality Graduate Programme: Front of House

Elite Hotels; Hook; On-site; GBP 21,000 - 26,000; Full time

Job summary

Elite Hotels invites graduates to join an 18-month Graduate Programme at its luxury estate, including Tylney Hall Hotel. You will gain hands-on experience across key operational departments, from reception to restaurant operations in a world-class setting.

The programme provides mentoring, structured training and real progression opportunities, helping you develop leadership skills while delivering exceptional guest experiences.

Qualifications

• Recent graduate with genuine interest in hospitality.
• Positive, enthusiastic attitude and willingness to learn.
• Excellent communication and interpersonal skills.
• Passion for delivering outstanding guest service.
• Flexible availability including evenings, weekends and bank holidays.
• Willingness to work as part of a team.

Responsibilities

• Reception: greet guests and ensure a memorable stay.
• Reservations: assist guests in planning and booking stays.
• Conference & Banqueting: support events and weddings.
• Restaurant Operations: assist in delivering exceptional dining experiences.

Skills

Recent graduate

Communication skills

Interpersonal skills

Customer service

Flexible hours

Job description

Elite Hotels invites graduates to join an 18-month Graduate Programme at its luxury estate, including Tylney Hall Hotel. You will gain hands-on experience across key operational departments, from reception to restaurant operations in a world-class setting.

The programme provides mentoring, structured training and real progression opportunities, helping you develop leadership skills while delivering exceptional guest experiences.