18+ Dining Area Staff (will include evenings up to 3am and overnights) - PCL Donegall Place

TN United Kingdom; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Dining Area Staff to join their vibrant team. This role involves creating a welcoming atmosphere for customers, ensuring cleanliness, and providing exceptional service in a fast-paced environment. You will be the face of the restaurant, engaging with customers and making them feel valued. If you have a genuine smile and a passion for customer care, this opportunity is perfect for you. Join a company that values inclusion and integrity, and enjoy a range of benefits while working in a dynamic setting.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Strong customer service skills and ability to connect with customers.
• Effective communication and teamwork are essential.

Responsibilities

• Ensure high standards of cleanliness in dining areas and toilets.
• Establish and maintain positive communication with customers.

Skills

Customer Service Skills

Effective Communication

Teamwork

Attentive Listening

Job description

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18+ Dining Area Staff (will include evenings up to 3am and overnights) - PCL Donegall Place, Belfast

Client: McDonald's

Location: Belfast, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

6c97cf4c19e9

Job Views:

2

Posted:

24.03.2025

Expiry Date:

08.05.2025

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.

Pay rates:

18+ - £11.62 per hour

In the Donegall Place store, we have customer care shifts starting from:

Sun-Thurs - 6am with a latest finish of 2am

Fri-Sat - From 6am-6am

The maximum shift length is 8-9 hours.

Any hours worked between 12am-6am will be paid an additional £1 per hour on top of your regular rate.