FULL TIME Crew Member - (18+ will include evenings up to 3am and overnights) - PCL Donegall Place

TN United Kingdom; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Crew Members to join their team in a vibrant and fast-paced environment. This role involves delivering exceptional customer service and maintaining the highest standards of quality and cleanliness. You'll be part of a supportive team, ensuring that every customer has a brilliant experience during their visit. If you thrive in a dynamic setting and enjoy connecting with people, this opportunity is perfect for you. Join us and contribute to a workplace that values respect, inclusion, and community, while enjoying a range of benefits including holiday pay and employee discounts.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• Must have effective communication and teamwork skills.
• Ability to maintain high energy levels while working efficiently.

Responsibilities

• Provide friendly, fast, and accurate service to customers.
• Maintain cleanliness and high standards in the restaurant.

Skills

Effective communication skills

Teamwork

Customer service

Attention to detail

High energy levels

Job description

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FULL TIME Crew Member - (18+ will include evenings up to 3am and overnights) - PCL Donegall Place, Belfast

Client: McDonald's

Location: Belfast, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Join us and you'll become part of a team that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here. But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Quite simply, you'll be working in our fast-moving, high-energy environment, and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.

Pay Rates:

Under 18 years old: £9.10

18+ years old: £12.26

In the Donegall Place store, we have shifts starting from:

Sun-Thurs: 6am with a latest finish of 3am

Fri-Sat: Open 24 hours

Under 18s need to be available to at least 11.30pm.

Over 18s need to be available until at least 3am on weekdays.

Overnight shifts will be part of the schedule.

The maximum shift length is 8-9 hours.

Any hours worked between 12am-6am will be paid an additional £1 per hour on top of your regular rate.