138456-1 - Senior Program Community Manager

ZipRecruiter; London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading company is seeking a Senior Program Community Manager to enhance developer success and engagement within their Developer Relations team. This hybrid role involves program management and community engagement to drive the adoption of their services, with responsibilities spanning program execution and community development across EMEA.

Qualifications

• 5+ years in program or project management.
• 3+ years in a customer-facing role.
• 2+ years in community management or developer relations.

Responsibilities

• Drive strategy and execution for developer-focused programs.
• Manage complex, cross-functional initiatives.
• Own and scale AWS User Groups program.

Skills

Data analysis

Communication

Stakeholder management

Education

PMP certification

Tools

Qualtrics

Marketo

Salesforce

JIRA

Asana

Job description

Job DescriptionSenior Program Community Manager
Location: London, UK
Length: 6 month contract
Start date: ASAP
Rate: £300 - £350 per day (Inside IR35)
Hours: 9- 5pm (Hybrid, 3 days per week in the office)

Job Overview
Our client is seeking a dynamic [Senior] Program and Community Manager to join their Developer Relations team in EMEA. This hybrid role combines program management excellence with community engagement expertise to drive developer success and adoption of their services. You will be responsible for planning and executing strategic programs while fostering vibrant developer communities in [sub regions in EMEA like Europe Central], working closely with Developer Advocates and cross-functional teams to maximize impact.

Key Responsibilities:
Program Management (50%):

• Drive strategy and execution for developer-focused programs, including first-party AWS and third-party community events
• Manage complex, cross-functional initiatives to scale the impact of Developer Advocates
• Create and maintain program dashboards, metrics, and reporting mechanisms to track success and demonstrate business value
• Optimize processes and introduce automation to improve team efficiency and content production workflows
• Partner with internal stakeholders to align developer programs with broader business objectives
• Manage program budgets and vendor relationships effectively

• Community Management (50%):
• Own and scale AWS User Groups program in [sub region in EMEA], including growth strategy and health metrics
• Build and nurture relationships with community leaders and members through regular engagement
• Support the planning and execution of AWS Community Days and other community-led events
• Track community health metrics and adjust strategy based on changing community needs
• Create feedback loops between the community and internal AWS teams
• Enable community leaders to grow their memberships and deliver impactful events

Basic Qualifications:

• 5+ years of experience in program or project management
• 3+ years of experience in a customer facing role
• Proven track record of managing complex programs and stakeholder relationships
• Good data analysis skills and experience using metrics to drive improvements
• Excellent written and verbal communication skills in English
• Experience working with technical communities and understanding developer needs

Qualifications:

• 2+ years of experience in community management or developer relations
• PMP certification or equivalent project management credentials
• Experience working with remote, international teams
• Proficiency in [a main language in a sub region in EMEA: German, French, Spanish...]
• Experience with digital marketing tools (Qualtrics, Marketo, Salesforce)
• Knowledge of project management tools (Asana, JIRA, etc.)

Success in this role means:

• Growing and maintaining healthy developer communities across [sub region in EMEA]
• Delivering successful programs that drive developer engagement and adoption
• Creating efficient processes that enable Developer Advocates to focus on community impact
• Building strong relationships with internal stakeholders and community leaders
• Demonstrating measurable impact through data-driven insights and reporting
• This role offers an exciting opportunity to shape the future of developer communities while driving strategic programs that accelerate developer success
• Join our developer-obsessed team and help us transform how developers build